RICKAMAVEN
17 years ago
when i reboot my other computer, the monitor flashes on and then off and finally settles on a blue screen error message.

a problem has been detected and windows has shut down to prevent damage.

the problem is in a file NV4_DISP.

your device driver is stuck in a continuous loop.

the problem may be in the device itself or the driver may be programming the device incorrectly.

then it dumps physical memory to the disk. when it is complete the computer starts to boot again and i am back to the same error message.

do i have a physical problem? do i need a pro to fix it?

here or email. thanks fr the help i hope to receive.

[email protected].
usahog
17 years ago
Miss Ya Rick... Blessings to you and Toby...

I Pray your both doing well...

Stay off the porm sites/ or those Republican blogs there both tied together you know....

Laterzzzz
Hog
RICKAMAVEN
17 years ago
i'm looking for the one with sarah, he daughter, and that kid todd.

the one where the mother shows the daughter how to






never mind.
HockeyDad
17 years ago
Video disply driver is fried. Windows repair might be able to reinstall it.

If not, reinstallation of Windows will likely be necessary.
DrMaddVibe
17 years ago
IcyGeddon
17 years ago
Try to boot into windows safe mode if you haven't already. Then reinstall your video card driver.
ar15rifle
17 years ago
Trade it in for a Mac and you'll never have that problem again.
RICKAMAVEN
17 years ago
6. Author: IcyGeddon

as soon as i starts to boot, i hit f8, nothing comes up that sugests safe mode.
pacman357
17 years ago
From that message, I'm guessing you have an Nvidia video card or chip in your computer (not sure whether it's a separate card or integrated). First thought was software problem (device driver). Second was possible hardware issue.

I'd suggest taking a look at the following:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293078 

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314215 

or, you may be able to just resolve this by installing or updating the correct display driver. Just go to Nvidia's site, www.nvidia.com, and locate the most up-to-date driver for your particular card or chip.

I have Windows XP. If you have Vista, your steps to locate the type of display card or chip you have may be different (we have Vista at the satellite office, but I never have time to look under the hood there).

Reboot Windows into safe mode. Go to control panel, click on display. Click on the Settings tab. Click on the Advanced button. Click on Adapter, and you should see your video card or chip named. Get the updated driver from Nvidia. Save it somewhere easily remembered, such as a folder that is easy to locate, or simply onto your desktop.

Hopefully you've kept the display properties open. If not, go back and repeat those to where your video card or chip is showing again. Then click on Properties, then Driver. Then click on the Update Driver button. Since you know the driver needed, as you have saved it, don't let Windows search for it. You should be prompted to provide the location of the new driver file. Just direct Windows to where you saved the updated device driver, click through the buttons to have Windows load that, and reboot.

Assuming your problem is a corrupted or out-of-date device driver, that should resolve the problem.
RICKAMAVEN
17 years ago
4. Author: HockeyDad

how do i get to windows repair when the computer won't boot?
DrMaddVibe
17 years ago
Make a right at Albuquerque.
pacman357
17 years ago
Rick, obviously I was typing that up while you posted your most recent post. Some computers are set up to offer boot up options differently. if hitting the F8 key during bootup doesn't give you those options, do you see a screen (even one listed briefly) that provides options? Seems to me that some require you to hit either F1 key or the Delete key. You might want to contact the computer manufacturer's customer help (something I am normally loathe to do, but this should be too simple for them to fark up) and ask how to boot your computer into safe mode.

One other thing...if the updated device driver doesn't do the trick, you might be able to resolve the problem by updating your BIOS. If you can, try getting to the computer manufacturer's website, locate the download page, and see if they have a BIOS file for your particular computer model. If so, it should be an executable file (.exe) or they should have simple directions how to load the new BIOS file.
pacman357
17 years ago
#10 If calling customer support takes too long or doesn't work, or just to save time, try Googling from whatever computer you're using to see how to boot from safe mode from whatever computer model you have. If you can't find that, at least try to search for booting from safe mode for whatever OS you're using.
HockeyDad
17 years ago
Rick,

Boot with the Windows CD in it.

Another is to do nothing and wait for Obama to fix it. 🙂
pacman357
17 years ago
#14 That is outrageous! Re-installing Windows would likely only help if you had a corrupted device driver. It wouldn't update it to a more current version.
DrMaddVibe
17 years ago
Chanting with incense burning is a favorite too!
Thunder.Gerbil
17 years ago
RE #15

Pac, HD is correct.
Booting with the windows CD doesn't necessarily reinstall - if it detects an existing installation, it gives you the option to access various repair consoles and system restore points.
IcyGeddon
17 years ago
Yeah if you can't boot into safe mode you need to boot off your windows CD. In recovery console (I think that is what it is called) type chkdsk /r . That may fix the blue screen issue without doing a full repair. If it does, i'd still reinstall your video card drivers.

If it doesn't and you still can't get into windows, you will probably have to do a windows repair.
DrMaddVibe
17 years ago
Have you tried sacrificing a small animal yet?

You might appease the MS Gods with a burnt offerning.
HockeyDad
17 years ago
Pacman...when will you ever learn? The HockeyDad is always right.
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