Sorry for the delay Ryan. I never would have seen this if another BOTL from another site wouldn't have told me about your PING to me.
I'm not all that concerned about it. Yeah people will piss and moan for the first few weeks and then they'll get over it and keep on smoking. Some might switch to cheaper cigs but I would guess that a very small portion will actually quit.
As far as the 35% on the other tobacco products- Again I don't see it being that big of a problem as people are making it out to be. I might have to lower some of my margins on premiums but most of the customers I have aren't going to stop buying cigars because of a dollar or so increase. I'll probably see a drop in some of the higher priced cigars but since the majority of cigars sold here are in the $4-$6 category anyway and most guys don't buy full boxes I don't see it as that big of an issue.
On another note, most of my clientele has been coming here since the beginning and have remained loyal. Most of them I would consider friends and there is a lot to be said for the staff I have here and the relationship we all have with the customers. They like it when you know almost all of them by name and can have their product(s) on the counter before they even get in the door.
Hope that helps.