Anyone familiar with this? My ISP help desk as usual no help. Getting this on every e-mail account with hometel regardless of recipient. Not receiving either.

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '[email protected]'. Subject 'Re: jseeds.....', Account: 'mail.hometel.com', Server: 'mail.hometel.com', Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

Sounds like your account setup is screwed up. After reading that error message, it looks like the incoming and outgoing mail server are using the wrong information. Email me and I'll try to help.

boofa75 at aol dot com

I can't e-mail you.

Anyway I deleted the account then removed outlook from add/remove programs, rebooted, added outlook back in set up the account and rebooted - no help.

looks mostly like an SMTP error with either your ISP or the person to whom you were sending the original email.

Is this a new account for you? If so, you more than likely have either your POP3 or SMTP set up incorrectly. If it's an existing account and everything has been fine up until now, it's more than likely on the receivers end.

nope, I have had the account for about 7 years.

I tried to send to 4 different e-mail accounts - I just posted one.

OK, I received your e-mail but here is what happens when I try to send. I even verified the POP3 and SMTP server and port with my ISP. Could a virus have hit me? I scanned with ad aware and spy doctor. I am now running a Microsoft beta scan. My McAffee hosed up a while ago.

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '[email protected]'. Subject 'Re: test from cbid', Account: 'mail.hometel.com', Server: 'mail.hometel.com', Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

I dug this off of Microsoft's web database, try this.

If you are getting an SMTP error please check that the "my server requires authentication" box is checked in your mail settings.

Enabling SMTP Authentication Within Your Mail Client

1. Click Tools

2. Click E-Mail Options

3 .Click View or Change Existing E-Mail Accounts

4. Highlight your account

5. Click Change

6. Click More Settings

7. Click the Outgoing Server tab

8. Check the box My outgoing server (SMTP) requires authentication

9. Click Apply

slight possibility it could be virus related more so than spyware. typically SW doesn't effect outlook, it preys on your browser.

when i ran a helpdesk for Dell computers, we had many customers go to www.pandasoftware.com to utilize their free online virus scan. Give that a try if you don't have a reliable AV software (ie McAfee lol)

all that did was prompt me for a password then it failed.

thanks bud.

I think the Microsoft package is virus protection as well but I could be wrong.

go through the same steps but this time when you get to the tab to select "SMTP requires authentication" make sure to select 'use the same settings as my incoming mail server' as well and let me know what that does.

same thing.

I am running the Panda scan now. My e-mail was fine this AM when I used it.

I can send to myself.

I would try to use your account remotely.

If hometel doesn't have a webmail page, try www.mail2web.com.

See if you can send and receive that way.

My guess is that you CAN't, because whomever hosts your mail is screwed up.

have you thought about setting up an account at hotmail?

Where is the mail server?

If all of the e-mail settings are correct on the user machine, then more than likely this is NOT a problem on the local machine rather a problem with the rctphosts server's list of allowed domains.

You need to talk to the administrator of the server that has the rctphosts list. And ask if the site hometel.net is being blocked. Unless you have this server located somewhere within your office or company then you need to contact the people in charge of that server(bellsouth.net, I'm guessing). More than likely it is with the company that handles your e-mail. It could be them or it could be another company that they contract.

Good luck.

I'm with Thom on this one. The error:

Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.5.3 - chkuser)',

sounds like rcpthosts issue.

bassdude,

Can you send to anyone other than yourself or someone at your domain?

Try opening a browser and going to the domain that it can't deliver the mail to.

For example, if you're trying to send an email to [email protected], try going to www.microsoft.com.

If you can't get to their domain, or it redirects you somewhere else, then your ISP's DNS is bad and they need to fix it.

If you are using AOL I think I know what the problem is. Who is your e-mail through?

my e-mail is through hometel.com

and yes Andy they do have web access - I did not think of that.

I agree that it is the ISPs server that is having the issue but they are not getting hit with tons of complaints. I was first.

Zoinks I'll try that tonight.