SRH1
  • SRH1
  • Herf-A-Holic Topic Starter
Friday, May 6, 2011 10:19:10 AM
Most, if not all the reviews I've read both here and other outlets regarding Palio Cutters have been very favorable so I bought one here on CB.

My experience has been quote the contrary and I'm wondering if I just got a bad one. About 1 of every 2 cuts results in a split wrapper and the center of the cigar does not cut cleanly. It's a nice looking carbon fiber peice, but it doesn't cut worth a damn! VERY DISAPOINTING.

Whadayathink??? Any body have a similar experience OR anbody want to rave. Your input is appreciated.

BTW..My Xikar is extremely reliable and makes a clean cut EVERY TIME.

ZRX1200
Friday, May 6, 2011 10:23:42 AM
The one I got here had a ding in the center of the blade like someone tried cutting a piece of wire.....

Customer service was on it like white on rice, I'll let you know when a complete one arrives how it does.

SRH1
  • SRH1
  • Herf-A-Holic Topic Starter
Friday, May 6, 2011 10:36:35 AM

The one I got here had a ding in the center of the blade like someone tried cutting a piece of wire.....

Customer service was on it like white on rice, I'll let you know when a complete one arrives how it does.

ZRX1200 wrote:

Thanks! Please keep me posted. I think I'll start the process myself.

ZRX1200
Friday, May 6, 2011 10:39:21 AM
Well read their Warranty. They guarantee the sharpness for normal use, that's why I contacted CS, that wasn't normal.

if it was sharpness not sure who id contact...

hoyodude
Friday, May 6, 2011 10:40:10 AM
I got a bad one at first also, kept coming apart. Like Jamie's experience, customer service was excellent. I sent them my busted one and they sent me back a brand new one. Now - best cutter ever. Cuts perfect every time.

I think these guys really crank a LOT of these cutters out so there is bound to be a dud here and there but they do make good on their guarantee. I've found the only cutter I'll ever need.

schusler
Friday, May 6, 2011 10:51:28 AM
got mine and it works great... was starting to get a collection of junk ones that didnt cut worth a chit then seen recommendations on the palio and wish i would of bought it first
ZRX1200
Friday, May 6, 2011 11:12:52 AM
Guess I should be clear, I contacted cbid CS (Christy ) because the problem wasn't normal use. Had it been dull, probably would have contacted Palio........

No doubt either would take care of you bro.

deadeyedick
Friday, May 6, 2011 1:05:07 PM
Bought a Palio carbon fiber when they were 1st introduced about 5 years ago. I never had a problem in those years but recently it started leaving a VERY SMALL center section on some cuts slightly ragged. I contacted C S and they requested I return it or take it to any local that sells them. I decided to send it to them.

About 2 weeks later a new black Palio arrived. I contacted them again and they apologized for the mixup and asked that I keep the black one and they sent a new carbon fiber about a week later.

That is CS!

DED

Buddha Daddy
Friday, May 6, 2011 1:17:38 PM
You will not find better CS than at Palio, take it up with them, you can find their info easily. To date, Palio is the best cutter on the market for me!
VaMtnMan
Friday, May 6, 2011 1:24:53 PM
I bought a Palio about two years. I have never really been happy with it. It doesn't give me a clean cut.

I am just waiting to hit a store that sells them to trade it in on a sharper one. Maybe that will take care of the trouble.

I just picked up a new Xikar on CigarBid, and it gives me a clean crisp cut. One thing I know, when you do cut, you can't go slowly, you need to just cut it quickly.

exddco
Friday, May 6, 2011 1:37:27 PM
Never been a fan of the palio... and I really tried to like it... but always went back to my Xikar.

I still have my original Xikar that I got over 10 years ago. It still works like new. I have about 15 Xikars now... mostly received as gifts over the years... my favorite is the Room 101 version that I got for Father's Day last year... followed by the Mammoth Tusk Hutch scrimshawed one....

Friday, May 6, 2011 1:40:03 PM
Why on gods earth would you want one of these ???

Just think about where it comes from.

Oh sh1t ... Pailo ... I thought it said PABLO cutter

NEVER MIND !!!

DrafterX
Friday, May 6, 2011 1:41:44 PM
🤔 🤔

are you cutting premiums or super-premiums with it..?? 😕

exddco
Friday, May 6, 2011 2:16:22 PM

:-k 🤔

are you cutting premiums or super-premiums with it..?? 😕

DrafterX wrote:

Premiums.. super premiums.. and dog rockets.....🇨🇮

tonyt722
Friday, May 6, 2011 2:17:40 PM

Premiums.. super premiums.. and dog rockets.....🇨🇮

exddco wrote:

And what might you consider a dog rocket?

apachelm
Friday, May 6, 2011 2:19:50 PM

Premiums.. super premiums.. and dog rockets.....🇨🇮

exddco wrote:

They only work good for cutting CUBANS 🇨🇮

How you been Skipper?

exddco
Friday, May 6, 2011 2:31:41 PM

They only work good for cutting CUBANS 🇨🇮

How you been Skipper?

apachelm wrote:

Busier than a one legged man in an ass-kicking contest.....

daughter's wedding in NYC in 2 weeks.... last kid at home graduates from HS in 4 weeks and heads off to Parris Island... and got both my Mom and Pop fighting cancer (2500 miles away) and I know one of them likely won't see 2012... so it's been an emotional year... plus I have to lay off 200+ people next month...

Thank God for Callaway irons, cigars, sour mash bourbon or single malt scotch whiskey......

beats anything on the back shelf at a CVS.... 🍺

exddco
Friday, May 6, 2011 2:32:22 PM
Threadjack off.....
tonyt722
Friday, May 6, 2011 2:34:25 PM

Busier than a one legged man in an ass-kicking contest.....

daughter's wedding in NYC in 2 weeks.... last kid at home graduates from HS in 4 weeks and heads off to Parris Island... and got both my Mom and Pop fighting cancer (2500 miles away) and I know one of them likely won't see 2012... so it's been an emotional year... plus I have to lay off 200+ people next month...

Thank God for Callaway irons, cigars, sout mash bourbon or single malt scotch whiskey......

beats anything on the back shelf at a CVS.... 🍺

exddco wrote:

Well congrats on the wedding and son going into the military, but sorry to hear about your parents and the layoffs. Hope all goes well for you Tom.

exddco
Friday, May 6, 2011 2:40:45 PM

And what might you consider a dog rocket?

tonyt722 wrote:

most Gurkhas...... several Altadis brands.... Cacique......Jose Marti.....some others...... 🤔

I get more finicky as I get older.....