gargar13
10 years ago
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.
mikey1597
10 years ago
I always keep my cigar covered,,,,,,,,,,,,, accidents cause people!
mikey1597
10 years ago
and besides, that place you mentioned sucks monkey balls!!



CBID ROCKS
DrafterX
10 years ago
Sounds like they tried to help.... 😟
bgz
  • bgz
  • Herf-A-Holic
10 years ago
Sounds to me like you need to buy/build a better storage container.

Seriously, if they were dry after 3 weeks in your humi, you're doing something very wrong.

Only problem I ever had with a cbid shipment is one time my box got rekt by usps.

And no, not all of us take the celo off:P
TMCTLT
10 years ago

Sounds to me like you need to buy/build a better storage container.

Seriously, if they were dry after 3 weeks in your humi, you're doing something very wrong.

Only problem I ever had with a cbid shipment is one time my box got rekt by usps.

And no, not all of us take the celo off:P

bgz wrote:





THIS^^^^🍺
tailgater
10 years ago

Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.

gargar13 wrote:



so one month ago you placed an order.

It takes several days to arrive.
You waited a "Few weeks" and informed CBid.
You waited an additional "Few weeks" and contacted them again because they still weren't good.

I can see why you're upset.
You've got almost two months of anger built up over a mere months time frame.



Whistlebritches
10 years ago
Been around here over 10 years..........not one problem to date that hasn't been handled professionally and courteously...........and those have been damn few.

I kind of get the impression you'd biotch if we hung you with a new rope.
corey sellers
10 years ago
Cello on in my case no problems with cbid here great folks imho
sd72
10 years ago
madspackler
10 years ago
Maybe it's just me but if you are returning any type of merchandise to any store -B&M or Internet, the merchandise needs to be in original packaging and re-sale able condition. The only exception would be for something like a mattress with a 90 day comfort guarantee. And these details are usually identified up front as part of the transaction.

Your whining sounds like someone who would try to return the cooked butchers twine to the butcher and demand a refund because the pot roast was too tough. Customer service is a give and take proposition. In this case you had nothing to give, only take. Cut your loss and move along.
Bye-bye.

C-Bid customer service rocks!
MACS
10 years ago

Been around here over 10 years..........not one problem to date that hasn't been handled professionally and courteously...........and those have been damn few.

Whistlebritches wrote:



Same here, but we have that special, um... relationship. Yeah. (not membership, not membership... relationship)
Speyside
10 years ago
First post=last post?
Mithrandir
10 years ago
So long, farewell, auf Wiedersehen, good night[ram27bat]
Thunder.Gerbil
10 years ago
Your contibutions will be sorely missed.
jjanecka
10 years ago
You're a real sumbich if you come round here disrespecting those sweet cbid ladies. You must have treated your mother very badly and just don't know better.

CBID ROCKS!
Mrs.Tank
10 years ago
Mattie B
10 years ago
This is going to break DaMarie's heart. Now I'll have to something special for her to lift her spirits.

Flowers
Nice steak dinner
Chick flick
New jewelry



Dude your stupid rant has really screwed me!!!!
cameroon
10 years ago
I feel your pain, GarGar Blanks
rumraider
10 years ago
Jeeezuz...."high maintenance" doesnt do you justice. It's like I told my last wife....nevermind, couldnt convince her she was a bitch either
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