Just sent the following to CBid customer service.
Hi,
I assume that when I bid on 5-pack, it is actually a 5-pack sealed at the factory and not 5 singles put together in a CI ziploc bag.
As per the above order, all the 5-pack came as expected (factory sealed) except the R. Bueso and N. Sherman. I won 4 N. Sherman at $2/single and 2 5-pack at $13/pack. So instead of 2 5-packs and 4 singles, I received 14 singles correctly bundled in 3 CI bags, but nevertheless an incorrect order.
In one case, it's $2/single and the other it's $2.60. I do not mind paying a premium for a factory sealed 5-pack but I am wary of single cigars from CI/CBid, it just tastes differently.
Could you please address this practice as it seems duplicitous and is tantamount to false advertising?
Thank you very much for your time.
PR
Anyone else notice this?
GawfNut wrote: