We just got our new high speed DSL hooked up. It is very fing fast. When I try to hook up the wireless router not only does the wife's laptop not work, but I loose my desktop conection as well.

If you guys don't want to only hear from me and never from Heather, please help me.

Rug, make sure your connections are hooked up in the right place, from wireless to DSL Modem.

I went through HE$$ one Saturday for over 14 hours, of being told the wireless card was bad to the modem, it turned out to be my connection set up.

If not, I'm sure someone who is more up on computer related issues will be along.

Just a taught my friend.

Do an internet search for setting up a router with your particular DSL modem.

Most likely it has a router built in and need to be set in the Bridge mode. Then set up your router in the DSL mode, entering your user name and PW. This method allows your router box to log on to your service. After that, do follow the router directions for setting up a secure wireless local network and do it for your local and laptop PC.

If this is too complex, get with a local geek and have him/her set it up for you. Just change the PW when they are all done.

Best of luck

Simple Rugrunner;

Call your service provider.

You need to enter your account name and password in your new router and set it in the right mode.

Or

If you have the account name and password.

Look at the router manual...set it according to your isp type...and follow their instructions for entering the username and password.

Look for something called ppope.

can you tell us what kind of wireless router it is?

Linksys.

Help me, Obi Wan Comay, you're my only hope.

give me the model number.

do you have dsl or cable?

meanwhile;

go here and click on easy connect and start the process. It does work well.

http://www.linksys.com/servlet/Satellite?c=L_Content_C1&childpagename=US%2FLayout&cid=1114037290855&pagename=Linksys%2FCommon%2FVisitorWrapper 

WRT54G

DSL via the phone line from Quest

Are you going to fix it for me, she asked clapping her hands and batting her eyelashes?

Rug tried calling Quest. They said, tough nuts, call Linksys. Rug decided to ask someone friendly and helpful, instead of calling tech support.

remember to specify that you have a dsl or cable modem.

Ok are you using the program I just suggested.

This is is very simple fix...and yes i will stay with you online.

your router was previously setup for cable and now you will switch over to DSL. Just a simple protocol change.

hurry up, i have to run to the gym, or we can do this in a couple of hours.

your choice.

Advise.

I'm trying to make sense of this bowl of spaghetti at the back of my computer desk. Rug says that if it gets hooked up the same way it was with the old modem we don't have internet access.

Hurry up? I'm a woman, for Pete's sake! If you need to go somewhere please do. You volunteered for this job, and are not beholding to me at any level.

no need to panic.

dont touch the wires yet.

Go to the link i provided and follow the steps and keep me in the loop

Has rug run the setup on the linksys router after installing the new modem?

Don't touch the wires . . . well, I can't follow the instructions on the site unless I touch the wires. The Quest modem is currently directly connected to the computer, and the Linksys modem wants to be directly connected to the computer. Like I said, if you need to go somewhere please feel free. This is no emergency.

let me help you now...it wont take long.

have downloaded and run NetSet?