My most recent order had an issue with the card on file that has since been cleared up, but CBID tried the charge twice and then sent me an email saying I need to contact them. I changed the card info 2 days ago, will they eventually try the charge again without me having to contact them? They haven't yet and clearly there are issues with the customer service.

jdeare wrote:

Jedeare you seem like a good egg, so I’ll let you in on a little forum secret. A wonderful BOTL named Dave is the owner of CBid and he loves taking care of long time forum members when issues pop up. Give him a call between 9-5 central time, tell him you’re friends with jaderose, and then what issues you’re having. He’ll take care of you quicker than two shakes of a lambs tale.

(214) 914-3337

ZRX1200 wrote:

My most recent order had an issue with the card on file that has since been cleared up, but CBID tried the charge twice and then sent me an email saying I need to contact them. I changed the card info 2 days ago, will they eventually try the charge again without me having to contact them? They haven't yet and clearly there are issues with the customer service.

jdeare wrote: