muramos
5 years ago
I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
:-& 🤐
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Palama
5 years ago

I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
:-& 🤐

muramos wrote:



Unfortunately you’re not the first, nor will you probably be the last with a mis-shipment issue. 🤬

Search the forum to see other examples and how they were resolved. 😲

Or, as I‘ve heard, contacting the Customer Service Elevated Response Manager, CelticBomber, may bring about a quicker resolution.

Good luck!
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