TrentN2487
5 years ago
Can anyone provide a better way to contact customer service?
I received an order with only half the cigars in it. I’ve been trying to call them numerous times all week and I have filled out numerous “contact us” forms this week. I can’t get anybody to answer the phone or email me back. Any ideas?

Thank you.
Cheno
5 years ago
So are you more of half full or half empty kinda person?
Plowboy221
5 years ago

Can anyone provide a better way to contact customer service?
I received an order with only half the cigars in it. I’ve been trying to call them numerous times all week and I have filled out numerous “contact us” forms this week. I can’t get anybody to answer the phone or email me back. Any ideas?

Thank you.

TrentN2487 wrote:




1-800-248-1786

Good luck,
Barry
frankj1
5 years ago
when you say only half the cigars, do you mean like 5 out of 10, or were all 10 smoked halfway?
Cuz that would determine the correct department to suggest that will ignore you
Palama
5 years ago

when you say only half the cigars, do you mean like 5 out of 10, or were all 10 smoked halfway?
Cuz that would determine the correct department to suggest that will ignore you

frankj1 wrote:



Frankie, you losin’ your touch? 😰

Once upon a time you’d be all over this guy for not calling or writing. [ram27bat]

Or is the gentler, kinder version of you? 🤔
HockeyDad
5 years ago
Frank has gone soft.
Palama
5 years ago

Frank has gone soft.

HockeyDad wrote:



So I’mma guessing there won’t be a sequel to “Three Tracks in the Snow”? [gonzo]
Plowboy221
5 years ago

Frank has gone soft.

HockeyDad wrote:



Hayyyy ohhhh:^o
frankj1
5 years ago
soft!
soft?
Why, I don't even know the meaning of the word.

Three Tracks in the Snow Part Deux is in production as we speak, errr, type.
Sure, it's a different experience when filmed with social distancing, but it wasn't much of a "stretch" for me to get back into character.

What happened to the noob?
Smooth light
5 years ago
Smoking the other half 🤣
frankj1
5 years ago

Smoking the other half 🤣

Smooth light wrote:


LIKE!
izonfire
5 years ago

Can anyone provide a better way to contact customer service?

TrentN2487 wrote:


Sure can!
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