Hello, yesterday I called customer service and waited 30 minute to speak with a representative. Once they got on the phone it took another 15 minutes to fix my problem. I then realized that one of my orders was canceled after the money came out of my account. Im calling customer service again to see why it was canceled however ive been waiting now over an hour just to speak with someone. This wait time is unacceptable. The message says your call is important to us, but if im waiting and hour plus just to speak with someone then my call must not be to important. Ive been a happy and frequent customer but im very frustrated with your customer service.
JBetley wrote:
