Guess I am just reaching out for a little help or guidance.. I have purchased over $360 in cigars off of here and they keep sending me emails to verify my AGE and I have sent it 4 times along with multiple phone calls with no answer, just a long wait.. can someone help me??

Bobbyd1018 wrote:

Customer service here is does not exist, it is only a vice recording there is no one there. They let you think You have contacted customer service, but all it is a recording. I gave up a long time ago don't waste your time, no one will every answer!!!!

Gino Spescia wrote:

I've waited for over a week for someone to replay to my email regarding a wrong order. I am now 1 hour and 19 minutes into being on hold. It should not be this hard to get an answer from someone.

danspangler wrote:

Frankie’s eyes are gonna be rollin’ when he reads Dan’s first post in 16 years! [gonzo]

Palama wrote:

I've waited for over a week for someone to replay to my email regarding a wrong order. I am now 1 hour and 19 minutes into being on hold. It should not be this hard to get an answer from someone.

danspangler wrote:

Guess I am just reaching out for a little help or guidance.. I have purchased over $360 in cigars off of here and they keep sending me emails to verify my AGE and I have sent it 4 times along with multiple phone calls with no answer, just a long wait.. can someone help me??

Bobbyd1018 wrote:

Like the MANY post you should have seen if you looked...

ALMOST everyone is having problems getting through to Customer Support.

PM CelticBomber, He can help. real nice guy, very over worked. Just give him your info and some time.

Notthe1 wrote:

WTF???? Another CBid box received completely intact and on time.

I feel like a red headed step child around here.

Stogie1020 wrote:

So I’ve had to call CS twice recently due to my bank (error not in my favor, I did NOT collect $35) and both times I was on hold less than 5 mins and both times they didn’t rush me on the line (of course they realized the cbid celebrity they had on the phone). They fixed the hold up by bypassing my go tarded bank and I got my orders shipped promptly with a very kind note signed and lip prints with a request for pics from me.

ZRX1200 wrote:

Now THAT'S a spicy meataball!

DrMaddVibe wrote:

Cracked me up, thanks!

Stogie1020 wrote: