bfine2
5 years ago
I'm hoping someone can help me with customer service. I was contacted because there was a problem processing my payment. My card info needed updated. I did that and emailed them to say I did it. Another email about the issue and I sent another song i remedied the problem. I called three times. On hold for an hour twice and last Friday they were closed all day. Any assistance would be appreciated.
izonfire
5 years ago
Call the direct line...
clintCigar
5 years ago
What song remedied the problem?

And wtf have u been for 6+ years??

oh and wrong forum n00b!
bfine2
5 years ago
I called the direct number three times. I was on hold over an hour twice and they were closed all day Friday.
bfine2
5 years ago
No help there Clint.
ZRX1200
5 years ago
Private message me all your CC info and I’ll clear it up for you buddy.
rootpuma
5 years ago
i feel ya...i have sent a few emails and PM a few @cbid people directly....will not call from Kuwait because it costs $0.25/minute and I am not staying on hold to rack up a huge phone bill for some cigars...

My remedy...keep bidding on cigars and winning...eventually I will rack up a nice tab and they will do something about it...or not...either way I am having fun
tonygraz
5 years ago
Perhaps you haven't thought of this, but maybe you should be bright enough to update your card prior to it's expiration date.
Stogie1020
5 years ago

Perhaps you haven't thought of this, but maybe you should be bright enough to update your card prior to it's expiration date.

tonygraz wrote:


Enough with the personal accountability! This is 2021.
izonfire
5 years ago
Sending two more songs will remedy the problem...
Cheno
5 years ago
Start over, create a new account again. bfine3
Stogie1020
5 years ago

I'm hoping someone can help me with customer service. I was contacted because there was a problem processing my payment. My card info needed updated. I did that and emailed them to say I did it. Another email about the issue and I sent another song i remedied the problem. I called three times. On hold for an hour twice and last Friday they were closed all day. Any assistance would be appreciated.

bfine2 wrote:



Don't worry, you'll bfine.
bfine2
5 years ago
Someone hacked my card and made several unauthorized purchases with it. I had to get a new card and I only get coats a couple times a year, so I forgot to update it, but thanks for looking out for my well being there.
izonfire
5 years ago

Someone hacked my card and made several unauthorized purchases with it. I had to get a new card and I only get coats a couple times a year, so I forgot to update it, but thanks for looking out for my well being there.

bfine2 wrote:


Why didn't you say so in the first place?
Send 12 more songs, and we'll ship you out 2 coats...

🇨🇮
CheapPrick
5 years ago

I put in an order with CBid the other day and it hasn't even processed yet......



I WANT MY CIGARS!!!!!!

[argh]
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