robkochman@corpcon.net
5 years ago
does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB
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MACS
5 years ago
Put your phone on speaker. Wait until someone answers. They will resolve your issue, but you'll have to wait on hold.
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rfenst
5 years ago

does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB

[email protected] wrote:


LMFAO!
They could give two chits if you repot them to some useless BBB.
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Gene363
5 years ago
Cigarbid where all those coddled and spoiled kids, over 21 of course, meet reality. [jester]
The escape pod: https://cigarbid.freeforums.net 
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izonfire
5 years ago

does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB

[email protected] wrote:


Just had to be a Co¢k man, didn’t ya?
CBid just laughs at your threats.
You wanna entertain 'em, keep 'em coming.

I obviously have to say this again -
Do not call the number posted on their website.
Call the direct line. They'll take care of you immediately...
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CheapPrick
5 years ago
I sent a valentine card to customer service and they sent me chocolate cigars....

Turned out they were La Herencia Oscuro Fuertes 🤦 [barf]
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frankj1
5 years ago

LMFAO!
They could give two chits if you repot them to some useless BBB.

rfenst wrote:


consider that the op didn't check there either...
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tonygraz
5 years ago
call the help line ---888-388-2683
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