Sent emails with no replies. Have order from cigar bid for the past several years without issue.

This time a box shows up without any cigars and customer service is MIA.

Please let me know if anyone has had this experience.

Thanks

Probably quicker and less frustrating would be to send a pm to clintCigar because he's the customer service rep on the forum. I say "probably" because Clint is really busy due to the wait times on the phone. I suggest sending him a pm, waiting a couple of hours, send another, wait, send. He told me that he's basically dealing with the stuff at the top of the pile. In other words, the squeaky wheel gets greased.

Good luck.

Never had that particular issue with cigars but did have back-to-back Amazon orders show up with empty padded envelopes. Luckily Amazon CS is a LOT easier to contact than CBid.

She profusely apologized, fixed my issue and then of course solicited me for nude pics.

Shana helped me out on an order that never shipped, but made me wait a while. She fixed it. I sent unsolicited pics. Figured it was protocol.

I doubt you spend that much...

Numbers... now that guy is a good customer. That dude's a buyer!!!

I know the problem.

You need to buy more.

CelticBomber likes to be buttered up a little... make him feel pretty... He'll take care of you.

Keep us posted...

Get to work!

We are all counting on you...