They did it again.
Placed an order for 90 cigars.
Lots closed late Monday night. Tuesday afternoon, received a message they shipped that afternoon.
Friday afternoon they arrived on my doorstep. All 90 cigars, packaged professionally, and resting quietly now in my humidor.
Looking at the time line for everything, Cbid received and processed the order in a shorter time frame than it took for the USPS and UPS to hand the boxes off and delivery locally.
One order doesn't mean much, so I'll add this. Have ordered 8 times from Cigarbid this year, with a requested Tuesday ship date. Each time they were shipped on Tuesday. 7 times the cigars arrived three days later (Friday) and 1 Saturday delivery.
When the chit hits the fan, and to everyone from the front line service reps, to the people in the warehouse and everyone in between, know you are appreciated. Thank you for your daily efforts to keep your customers happy, knowing there will be days when things simply don't go as planned.
Btw, I didn't even have to load the promo code of
PlatIsPhat!Peace be with you all.
Edited by user
4 years ago |
Reason: Not specified