Hello all,
I really didn't want to make this post but I have tried reaching out to support via the account page a few times over the past couple of months and never receive any answers or acknowledgement the message has been received. Does the support form even work? haha!
Back in November 2023 I ordered some items and one of them was a La Barba fiver. I was super interested in trying them since they've been praised so much over the past few years (i'm a bit late to the party lol!) Sadly the Purple was jam-packed full of eggs. I mean, it was a full-blown carton's worth. I understand these things happen but I don't know how it was so bad. I've never seen a stick in this condition before.
I sent out an e-mail to CBid to notify them of the issue, just in case there are others that were like this. I didn't hear anything back from them. It's been months. I also shot one off to La Barba and also didn't hear anything from them.
https://imgur.com/a/p7FxpGT )
Last night I accidentally made a purchase through the quickbuy button by mistake, like a big idiot I miss judged the button colors. I meant to place a bid but hit buy instead. I send out a support e-mail to see if I could possibly remove it so that I could make the bid instead. I didn't intend to buy it since i have multiple bids going on - on other items. Do you think I'll get any support? Is there another form of support I should use instead of the support form?
Thank you so much for your help!
ghostshadow wrote: