A few times it happened where I don’t get my order shipped at all.
Has this happened to anyone else,

Been ordering from here for 2 decades and not once have 1 not received my order in a timely manner. Even when i lived overseas and it went through the Military postal. i have even had orders show up on my door before they get reported as shipped.

You wont get any help here in the forums, call the CS umber and have patience as it can take a while to get through.

Not in the 16 years I've been buying.

In my memory I have never been stiffed on an order. I've never had to contact customer service. I have had some back ordered items but that was rare and they were fulfilled within a couple weeks.

Did they charge you for the order?
If not, it may be a not in stock situation.
Sometimes they have inventory tracking issues….

I’ve received orders I didn’t even pay for!

It pays to be a Platinum Member™️ and adopted by Trish. Your best bet is messaging Celticbomber

What did you order ?

Is possible CBid was doing you a favor.

"I had an issue with an order over $400. They charged me but never shipped the package. It took several calls and a few weeks of waiting to finally get my money back. This was the first time I experienced a problem with Cigarbid after years of hassle-free purchases. Thankfully, it seems like a one-off issue, which gives me some confidence to continue buying from them."

glad it was resolved to your satisfaction...you gonna try ordering those cigars again?

I placed 3 orders recently. The first never arrived. USPS said it was sent back to the shipper.

The second I had to call and email 5x. They never answered the phone. Never. Not once. It took them 2 weeks to respond to a series of emails.

Very frustrating.

Probably just need to go back to a reliable supplier with this level of customer service.

Never had a problem. In fact I have gotten things I did not order, called CS and then when they see how much stupid money I spend here, they let me keep it.
Man, that Platinum Membership really pays off. Worth the cost.