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Last post 12 years ago by wheelrite. 47 replies replies.
Stink'n CI Shipping
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dpnewell Offline
#1 Posted: Tue, Apr 10 2012, 7:28 AM EST
Joined: 03-16-2009
Posts: 7,491
Got my shipping confirmation for my Morados. Shipped UPS and arrived in the early morning hours at my UPS hub, but instead of being "out for delivery" like they should be, they are being held for delivery later this week by USPS. WTF!? Oh well, as long as CI saved a blasted dime on my $150 order, I guess it's worth this BS. ram27bat
GrayBeard2 Offline
#2 Posted: Tue, Apr 10 2012, 8:01 AM EST
Joined: 11-17-2008
Posts: 753
Why blame CI? They did their job. Blame the post office. Why not UPS, you're probably only a few miles from UPS in Lawnside.

I live on NJ NY border near NYC and CBid ships UPS down to Lawnside and then it comes back up north. 95% of the time I get next day delivery. Be a Roman and kill the messenger and not the sender.
z6joker9 Offline
#3 Posted: Tue, Apr 10 2012, 8:04 AM EST
Joined: 10-18-2011
Posts: 5,902
Blame CI because instead of ground shipping, they used UPS mail innovations or whatever it's called to save a buck on delivery charges.
z6joker9 Offline
#4 Posted: Tue, Apr 10 2012, 8:05 AM EST
Joined: 10-18-2011
Posts: 5,902
^oh and I was wondering why mine shows a delivery date of Saturday when UPS doesnt run then. Can't be mad, it usually takes longer via ground from CI.
2413 Offline
#5 Posted: Tue, Apr 10 2012, 9:15 AM EST
Joined: 06-28-2011
Posts: 75
how far away is the warehouse? I have picked up two of my order when half-wit UPS divers could not find my addy. Think antique morados need to sit at lower humidity for a while any way.
dpnewell Offline
#6 Posted: Tue, Apr 10 2012, 9:36 AM EST
Joined: 03-16-2009
Posts: 7,491
GrayBeard2 wrote:
Why blame CI? They did their job. Blame the post office. Why not UPS, you're probably only a few miles from UPS in Lawnside.

I live on NJ NY border near NYC and CBid ships UPS down to Lawnside and then it comes back up north. 95% of the time I get next day delivery. Be a Roman and kill the messenger and not the sender.



I called this morning and asked if I could pick them up, as Lawnside is 5 minutes away. I was told that they had already been turned over to USPS, and there was nothing they could do about it.

I find it strange that CBid, selling sticks for far less then CI does, sends orders UPS and I get them next day. CI, selling sticks for far more, uses this lame UPS Mail Innovations system, just to save a few cents. If it was free shipping, I wouldn't complain, but when I'm being charged, then I find this disturbing.
Advojp Offline
#7 Posted: Tue, Apr 10 2012, 9:40 AM EST
Joined: 02-14-2011
Posts: 1,601
I've had one delivery that was UPS to USPS to me... Odd. Took an extra day. So, for me, that's a full week "on the truck."
tailgater Offline
#8 Posted: Tue, Apr 10 2012, 9:42 AM EST
Joined: 06-01-2000
Posts: 26,185
dpnewell wrote:


I find it strange that CBid, selling sticks for far less then CI does, sends orders UPS and I get them next day. CI, selling sticks for far more, uses this lame UPS Mail Innovations system, just to save a few cents. If it was free shipping, I wouldn't complain, but when I'm being charged, then I find this disturbing.



CI doesn't have over-bidders to cover their overhead.
dpnewell Offline
#9 Posted: Tue, Apr 10 2012, 9:42 AM EST
Joined: 03-16-2009
Posts: 7,491
2413 wrote:
how far away is the warehouse? I have picked up two of my order when half-wit UPS divers could not find my addy. Think antique morados need to sit at lower humidity for a while any way.



I’m well aware of this, as from previous experience, these older sticks usually arrive sopping wet. Just wanted to be the first to check these out, so I could let all those who ordered them know if they are truly the real deal, or not. Oh, well, patience is a virtue, right?
TIGERCDW Offline
#10 Posted: Tue, Apr 10 2012, 9:47 AM EST
Joined: 09-17-2009
Posts: 7,897
I should have mine in a few hours.

Tracking shows on UPS truck and out for delivery.

TIGER
dpnewell Offline
#11 Posted: Tue, Apr 10 2012, 9:55 AM EST
Joined: 03-16-2009
Posts: 7,491
Here's what to look for, Chris.

Purple painted, hinge top box with silver print.
Two individually divided cedar trays.
Cedar sleeve and purple foot ribbon.
Sharp, clear band with black border (CI's is fuzzy and lacks the black border).

Oh, and if these are really from '07, they shouldn't have the "93 rated" labels (one outside, one inside) as I'm pretty sure they got the rating in '08. Then again, I could be wrong on that.
Rclay Offline
#12 Posted: Tue, Apr 10 2012, 10:02 AM EST
Joined: 10-30-2006
Posts: 1,813
Dp- the same thing is happening to me when I order from CI. My last 3 or 4 orders. Must be a shipping deal they have agreed to.
TrishS@CigarBid Offline
#13 Posted: Tue, Apr 10 2012, 10:33 AM EST
Joined: 06-13-2001
Posts: 3,172


Folks - if you choose Free Shipping or the Saver method ($4.95) , it ships UPS Surepost which is a combination of UPS and the Postal Service. If you choose UPS, for $7.95, it ship UPS Ground. You have that option.

If it was just a few cents, we wouldn't do it. After 17 years in the business, we had to come up with something that was cost-effective since shipping costs have become outrageous.

I'm truly sorry if it doesn't work for you and its hard to believe but it works about 98.2% of the time....

(seriously, its nearly 99.5% but I know you guys love the 98.2).
Thunder.Gerbil Offline
#14 Posted: Tue, Apr 10 2012, 10:43 AM EST
Joined: 11-02-2006
Posts: 121,359
Trish,

Is USPS priority still an option?
Rclay Offline
#15 Posted: Tue, Apr 10 2012, 10:45 AM EST
Joined: 10-30-2006
Posts: 1,813
Trish- no worries. Can you at least call my post office and tell the grumpy old ladies to stop gossiping and start delivering my packages on time.
Rclay Offline
#16 Posted: Tue, Apr 10 2012, 10:49 AM EST
Joined: 10-30-2006
Posts: 1,813
If nothing else it's a good illustration of govt vs private sector. When it's UPS all the way it's on time or a little early. As soon as you add a few government Union employees to the very end of the process it is completely screwed up.
elpache Offline
#17 Posted: Tue, Apr 10 2012, 11:20 AM EST
Joined: 11-11-2005
Posts: 127
Rclay wrote:
If nothing else it's a good illustration of govt vs private sector. When it's UPS all the way it's on time or a little early. As soon as you add a few government Union employees to the very end of the process it is completely screwed up.

Totally agree, plus USPS tracking system sucks compared o UPS. IMHO of course.
TIGERCDW Offline
#18 Posted: Tue, Apr 10 2012, 1:19 PM EST
Joined: 09-17-2009
Posts: 7,897
How the hell can UPS have it on the truck for delivery by end of business day today,and I won't get it?

Just like DPN's they turned it over to the USPS for final delivery.

What's bad is that UPS had to pass my house to give it to USPS 4miles away.

Well maybe I'll get it by Fri.

This sucks.

Guess I got spoiled living close to CI and allways getting next day delivery.

They should add a disclaimer when choosing shipping options though.If I would have know that the USPS would get their " package crushing " hands on this I would have opted for a different shipping tier.

TIGER
TrishS@CigarBid Offline
#19 Posted: Tue, Apr 10 2012, 1:19 PM EST
Joined: 06-13-2001
Posts: 3,172
Rclay wrote:
Trish- no worries. Can you at least call my post office and tell the grumpy old ladies to stop gossiping and start delivering my packages on time.



I found a metal stick here today. I'll share it with you....
TrishS@CigarBid Offline
#20 Posted: Tue, Apr 10 2012, 1:20 PM EST
Joined: 06-13-2001
Posts: 3,172
Thunder.Gerbil wrote:
Trish,

Is USPS priority still an option?



Yes. In fact, on the CI site you can now select Priority Mail as an option. That wasn't an option on the site prior to the shipping change.
TIGERCDW Offline
#21 Posted: Tue, Apr 10 2012, 1:22 PM EST
Joined: 09-17-2009
Posts: 7,897
Hey Trish,

Since alot of us are in suspense here.

Are these La Perlas the real deal or will you be getting a bunch returned?

TIGER
TrishS@CigarBid Offline
#22 Posted: Tue, Apr 10 2012, 1:25 PM EST
Joined: 06-13-2001
Posts: 3,172
TIGERCDW wrote:
Hey Trish,

Since alot of us are in suspense here.

Are these La Perlas the real deal or will you be getting a bunch returned?

TIGER



I saw the thread yesterday and asked the question of the Merchandising Gurus. I'm told they're the real deal. You'll have to be the judge when you get them.

Sorry - I'm not out in the warehouse enough to wander through the rows to see anything. The rare times I'm out there, I'm generally on a mission for some other reason.


And Tiger - check out the other shipping options on the site. We do have other tiers available, just not as inexpensive.
TIGERCDW Offline
#23 Posted: Tue, Apr 10 2012, 1:27 PM EST
Joined: 09-17-2009
Posts: 7,897
Thanks Trish

TIGER
harleyd31 Offline
#24 Posted: Tue, Apr 10 2012, 1:28 PM EST
Joined: 02-09-2010
Posts: 2,231
This is the response I received...

Paul,

Thank you for choosing Cigars International! The cigars we have and distribute to our customers are original releases straight from the manufacturers themselves. We have a great business relationship with the manufacturers and purchase in bulk to provide great deals for our customers.

Please let us know if you have any further questions or concerns. I would be happy to help!

Thank you,
Amanda M.
Customer Service
Thunder.Gerbil Offline
#25 Posted: Tue, Apr 10 2012, 1:49 PM EST
Joined: 11-02-2006
Posts: 121,359
TrishS@CigarBid wrote:
Yes. In fact, on the CI site you can now select Priority Mail as an option. That wasn't an option on the site prior to the shipping change.


Cool. Thanks.

Yeah, I remember, used to have to call in and request a manual change to USPS priority or have your packages shipped to a PO Box or APO, in which case it was automatic.
dpnewell Offline
#26 Posted: Tue, Apr 10 2012, 3:22 PM EST
Joined: 03-16-2009
Posts: 7,491
TrishS@CigarBid wrote:
I saw the thread yesterday and asked the question of the Merchandising Gurus. I'm told they're the real deal. You'll have to be the judge when you get them.

Sorry - I'm not out in the warehouse enough to wander through the rows to see anything. The rare times I'm out there, I'm generally on a mission for some other reason.


And Tiger - check out the other shipping options on the site. We do have other tiers available, just not as inexpensive.


So I guess that makes the current production cr*p sticks not the real deal, even though Sven swore to me on this board that they where the real deal, or maybe these are the real deal, in the same way that the cr*p sticks are the real deal, but not in the same way that the orginal release are the real deal, which can't be the real deal, if these are the real deal, which may or may not be the original release, as maybe the '08s are the real, real deal, which could be better or not as good as the '07s, even though '07 was the year of orginial release, but maybe not.

OK, now I'm totally confused and have no idea what I just typed. HA!!!!!! Sarcasm
smokestaxx Offline
#27 Posted: Tue, Apr 10 2012, 5:33 PM EST
Joined: 01-27-2012
Posts: 4,214
im in no hurry to get mine... just want to know so bad if they are the infamous "real deal"
Rclay Offline
#28 Posted: Tue, Apr 10 2012, 5:38 PM EST
Joined: 10-30-2006
Posts: 1,813
I understand the delay due to business decisions, but perhaps put the sticks in a big Ziploc baggie.
smokestaxx Offline
#29 Posted: Tue, Apr 10 2012, 5:40 PM EST
Joined: 01-27-2012
Posts: 4,214
btw: mine were shipped yesterday, and from the looks of it so far i should receive them on thursday....
knokmdwn Offline
#30 Posted: Tue, Apr 10 2012, 6:00 PM EST
Joined: 04-13-2008
Posts: 8,849
dpnewell wrote:
Got my shipping confirmation for my Morados. Shipped UPS and arrived in the early morning hours at my UPS hub, but instead of being "out for delivery" like they should be, they are being held for delivery later this week by USPS. WTF!? Oh well, as long as CI saved a blasted dime on my $150 order, I guess it's worth this BS. ram27bat



It's called "free shipping" not "fast shipping". The deal was that it was free (to you). That means you get it however they want to ship it. d'oh!

......or you could just pay for UPS and get it when you want it......ya cheapskate!!!!! fog
dpnewell Offline
#31 Posted: Tue, Apr 10 2012, 6:16 PM EST
Joined: 03-16-2009
Posts: 7,491
knokmdwn wrote:
It's called "free shipping" not "fast shipping". The deal was that it was free (to you). That means you get it however they want to ship it.

......or you could just pay for UPS and get it when you want it......ya cheapskate!!!!!


dpnewell wrote:
I called this morning and asked if I could pick them up, as Lawnside is 5 minutes away. I was told that they had already been turned over to USPS, and there was nothing they could do about it.

I find it strange that CBid, selling sticks for far less then CI does, sends orders UPS and I get them next day. CI, selling sticks for far more, uses this lame UPS Mail Innovations system, just to save a few cents. If it was free shipping, I wouldn't complain, but when I'm being charged, then I find this disturbing.



I guess you missed this post of mine, didn't you, Ray? Two shipments coming my way. One was free, but I'm not complaining about that one. It's the boxes that I paid the freight on that this thread is about.
knokmdwn Offline
#32 Posted: Tue, Apr 10 2012, 6:53 PM EST
Joined: 04-13-2008
Posts: 8,849
dpnewell wrote:
I guess you missed this post of mine, didn't you, Ray? Two shipments coming my way. One was free, but I'm not complaining about that one. It's the boxes that I paid the freight on that this thread is about.



LOL, yup, missed it!!! Well.......it's not like you got nuttin ta smoke!!!
Roaster Dude Offline
#33 Posted: Tue, Apr 10 2012, 9:35 PM EST
Joined: 11-06-2011
Posts: 771
Anyone get their smokes yet? ?
I will have two boxes tomorrow...
Roaster Dude Offline
#34 Posted: Tue, Apr 10 2012, 9:37 PM EST
Joined: 11-06-2011
Posts: 771
TIGERCDW wrote:
I should have mine in a few hours.

Tracking shows on UPS truck and out for delivery.

TIGER


Tiger?
dpnewell Offline
#35 Posted: Tue, Apr 10 2012, 9:43 PM EST
Joined: 03-16-2009
Posts: 7,491
^Check post #18. He didn't get them yet.
Roaster Dude Offline
#36 Posted: Tue, Apr 10 2012, 9:53 PM EST
Joined: 11-06-2011
Posts: 771
dpnewell wrote:
^Check post #18. He didn't get them yet.

Dang!
jespear Offline
#37 Posted: Wed, Apr 11 2012, 10:15 AM EST
Joined: 03-19-2004
Posts: 9,464
In Transit: On Time

Scheduled Delivery:
Wednesday, 04/11/2012

Last Location:
Philadelphia, PA, United States, Tuesday, 04/10/2012


We'll see.
Roaster Dude Offline
#38 Posted: Wed, Apr 11 2012, 10:31 AM EST
Joined: 11-06-2011
Posts: 771
Tick...,........,.......






Tick.,................









Tick..........................
dpnewell Offline
#39 Posted: Wed, Apr 11 2012, 11:15 AM EST
Joined: 03-16-2009
Posts: 7,491
Sticks are here:

Purple hinged top box - check
Silver printing - check
Divided cedar trays - check
Cedar sleeve & purple foot ribbon - check
Sharp band images & black border - check
Great looking Cameroon wrapper - check

Yes, folks, these sure look like the real deal. Gonna have to smoke one tonight.
jespear Offline
#40 Posted: Wed, Apr 11 2012, 11:29 AM EST
Joined: 03-19-2004
Posts: 9,464
dpnewell wrote:
Sticks are here:

Purple hinged top box - check
Silver printing - check
Divided cedar trays - check
Cedar sleeve & purple foot ribbon - check
Sharp band images & black border - check
Great looking Cameroon wrapper - check

Yes, folks, these sure look like the real deal. Gonna have to smoke one tonight.



Mine were delivered today.
Pic posted.
Thank you Mr dpnewell for all your expert input on this matter.
efinebloom Offline
#41 Posted: Wed, Apr 11 2012, 12:03 PM EST
Joined: 04-20-2011
Posts: 1,029
Pic posted where?
hambone71 Offline
#42 Posted: Wed, Apr 11 2012, 12:57 PM EST
Joined: 11-07-2011
Posts: 1,684
Good news. Mine should be here today or tomorrow at the latest.
dpnewell Offline
#43 Posted: Wed, Apr 11 2012, 2:17 PM EST
Joined: 03-16-2009
Posts: 7,491
jespear wrote:
Mine were delivered today.
Pic posted.
Thank you Mr dpnewell for all your expert input on this matter.


Oh, you're more then welcome, John. Hope you start feeling better. Maybe see you next Wednesday?
madaxeman Offline
#44 Posted: Thu, Apr 12 2012, 5:20 PM EST
Joined: 03-29-2009
Posts: 526
I ordered my morados Sat the 7th. and some more on Sun the 8th. Website said shipped but no tracking #. Today there is finallya tracking # and they shipped today:(. Call and they say computer glitch and since I had free shipping theres nothing they can do.. They probably did it on purpose since I posted the free shipping link.
bassman45 Offline
#45 Posted: Thu, Apr 12 2012, 5:25 PM EST
Joined: 07-05-2009
Posts: 4,091
madaxeman wrote:
I ordered my morados Sat the 7th. and some more on Sun the 8th. Website said shipped but no tracking #. Today there is finallya tracking # and they shipped today:(. Call and they say computer glitch and since I had free shipping theres nothing they can do.. They probably did it on purpose since I posted the free shipping link.


wow,that sucks. I ordered mine yesterday afternoon,shipped yesterday and coming Saturday.P.S. thanks for the free shipping linkHerfing
efinebloom Offline
#46 Posted: Thu, Apr 12 2012, 5:53 PM EST
Joined: 04-20-2011
Posts: 1,029
I used free shipping and ordered Saturday. They got to my local post office today via UPS. Hopefully I get them tomorrow.
wheelrite Offline
#47 Posted: Thu, Apr 12 2012, 6:24 PM EST
Joined: 11-01-2006
Posts: 50,119
I won a 5r of Don Carlos and a Box of AF Sun Grown sunday .They arrived yesterday via USPS...

My hissy fit about UPS paid off...


wheel,
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