JH_IN_MN wrote:Unlike so many sheep I've seen on this post, I too, really think the new format stinks. Apparently, there are too many that are afraid to speak their minds here, but companies need to know they've screwed the pooch - and no better way to let them know than to lay it out here in the open. I've seen others try to distract from this OPOS by trying to press down anyone that dares to point out yet another failing of CBid/ CI. While they could be a fabulous cigar site on both fronts, they seem to be locked into a leadership that can't quite figure out how to compete in the online business. Go try Cigar - if you feel this is a better arena to buy from, so be it - but several times I have placed orders from both - CI/ CBid first, and the order arrives 2 -3 day before CI/ Cbid. I have yet to experience the opposite. And guess what - in each order, was free shipping! All I want is to be able to scroll through each company's offering without hassle, and this latest CBid website change was a move in the opposite direction. If you remember the inventory issue they put us through about a year ago - surely you all remember - they didn't know what got ordered, who ordered what, or where or when your order was - I spoke with their CS people and they were in tears with desperation Well, apparently they put that genius individual in charge of redesigning their website, and once again - he came through in spades - and posted a big fat 0! I haven't ordered from CBid since, have still stayed with CI as long as I can clearly find what I'm looking for, but don't forget there are alternatives out these (See above) that know how to deliver cigars in an unobtrusive manner.
not sheep, your preaching to the choir
........no one here can help you no matter how much you bitch and moan
.....take your outrage and whining to customer service, and maybe if your nice they'll listen and help you out, if your not nice, well they'll still probably be nice to you cause that's what they do.......unlike most of us here who do not have to listen to you cry like a baby with a chitty diaper because my paycheck does not require me to be nice to you.......I can tell you to STFU and I won't lose my job over it.....
So, if your gonna whine like a mewling little bitch then STFU.......if you have some constructive criticism then call CS and
nicely offer your vast expertise towards fixing the problems.......if not then ,once again, STFU........I ,for one, am sick of listening to the bitching
.........no one here can help you, listening to you bitch and moan are problems that can only be addressed by those above my paygrade
Thanks for your attention