Notthe1 wrote:Octavup,
Complaining on this forum is like going to your someone down the block to complain about your wife.
Sure you are on the same street, but we don't know the owners, and they don't visit us.
So you are complaining to a bunch of people who can't help, in a place where "Management" doesn't look.
But keep on going, I enjoy the back and forth "jack assery" going on.
My purpose was not to complain but to inform. Cbid tried playing games with over charging on shipping by not following their own stated policies some time ago. In response, I started a thread on this forum to bring to the attention of others using Cbid to watch out for this. Ultimately Cbid management actually responded on the forum that they were "changing their policy" and going back to charging as their original shipping policy stated, which they did. So, call it complaining if you wish, but I call it informing, which in this case resulted in Cbid returning to their originally stated shipping policies and stop the sneaky over charging on shipping.
Of course, had I taken Stogie1020's advice and just STFU and gone elsewhere, the overcharging would in all probability have continued indefinitely, unless someone else brought it up.
My purpose in bringing up this latest overcharging for shipping was again to alert others to keep an eye out for the same. Stogie 1020 keeps ranting that "'Management' does not browse these forums looking for complaints". Although I can't speak to whether or not they currently do or don't browse these forums looking for complaints, I can speak with certainty that in the past they in fact did. In my original posting they did respond, and I have no reason so far to think anything has changed and they no longer check the forums.
I would have gladly brought this up originally with customer service, which I tried to do, but they don't seem to be taking anybody's calls. And (sarcasm alert) for all you whiny little bitches who continue to complain about complainers on the forum, how do you respond to the numerous posts on numerous threads on the forum regarding customer service's disappearing act?
As has been previously stated in previous posts, evidently Cbid's orders are way up and customer service seems to be way down. Hell of a business model. How anybody, from the customer's point of view, can defend this is beyond me.