Adt27 wrote:Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back.
Couple things:
1. Shoot a blast of compressed air into the jets,
2. Could be the butane. Cheap brands don’t work too well and can clog up the jets. Use premium butane, Xikar, as an example.