Loyal customer of CB/CI for years. I moved to a new address and forgot to update my CB account. Realized it when I started tracking a package on June 8. I figured I would be ok because the post office has my forwarding address instructions. My other mail is forwarding just fine. Those Post Office dummies received the handoff from UPS on June 11 and instead of forwarding it to my new address they returned it to sender!
On the 11th I sent message to CB about the situation. To this day no response! Tracking shows CB got the package back on the 14th. Yesterday I tried calling. Stayed on hold for an hour before giving up. I guess if I ever get the package the damn smokes may be ruined.
Like others have expressed, CB has demonstrated some poor customer service. We already knew the Post Office is incompetent. We will see if CB/CI does the right thing.
YOU forgot to update your info……..NOT cbid.
Quit your sniveling……………there’s snot bubbling out of your nose and mixing with your tears.
It’s a bad look.
If you send a PM to ZRX, he can taking you camping……….in his van………down by the river………..and gently, butt firmly, wipe away your tears.