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No one is answering phone
Last post 23 months ago by
frankj1
. 13 replies replies.
No one is answering phone
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larryz
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#1
Posted:
Tue, Jul 12 2022, 4:20 PM EST
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Joined: 09-18-2012
Posts: 5
Does anyone know why no one is answering the phones at any of the cigar websites CI, CB, C.com, or have any of my orders been processed?
DrafterX
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#2
Posted:
Tue, Jul 12 2022, 4:23 PM EST
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Joined: 10-18-2005
Posts: 98,564
Did you pay your membership fee..??
Speyside2
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#3
Posted:
Tue, Jul 12 2022, 4:25 PM EST
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Joined: 11-11-2021
Posts: 2,422
They often have automation glitches. The reason they can sell at such great prices is due to not paying needless wages.
larryz
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#4
Posted:
Tue, Jul 12 2022, 4:31 PM EST
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Joined: 09-18-2012
Posts: 5
I have orders from last week that still show as Processing, been on hold for an hour only to be disconnected since last week.
Todd 1
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#5
Posted:
Tue, Jul 12 2022, 4:37 PM EST
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Joined: 04-28-2021
Posts: 1
Mine shows processing since last week also, I've been calling and nobody answers, and now I says closed due to unforseen circumstances
Stogie1020
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#6
Posted:
Tue, Jul 12 2022, 4:47 PM EST
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Joined: 12-19-2019
Posts: 5,375
Apparently they couldn't see the curcumstances in advance.
frankj1
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#7
Posted:
Tue, Jul 12 2022, 9:07 PM EST
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Joined: 02-08-2007
Posts: 44,228
it takes all their resources to keep these forums open 24/7.
Glass half full?
Abrignac
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#8
Posted:
Tue, Jul 12 2022, 9:15 PM EST
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Joined: 02-24-2012
Posts: 17,329
CBid noob rules to live by.
1) It’s a discount cigar website. Don’t expect a ton of service.
2) Your cigars WILL make there way to you. Patience is a virtue.
3) If you want to have a conversation go to a shpo and pay extra for that privilege
4) See rule 1
Sunoverbeach
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#9
Posted:
Tue, Jul 12 2022, 9:16 PM EST
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Joined: 08-11-2017
Posts: 14,675
Customer service is nice and all, but a smoothly running forum? Priceless
Word on the street is that magic happens here
frankj1
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#10
Posted:
Tue, Jul 12 2022, 9:40 PM EST
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Joined: 02-08-2007
Posts: 44,228
Sunoverbeach wrote:
Customer service is nice and all, but a smoothly running forum? Priceless
Word on the street is that magic happens here
I heard dat too!
Thunder.Gerbil
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#11
Posted:
Tue, Jul 12 2022, 9:49 PM EST
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Joined: 11-02-2006
Posts: 121,359
larryz wrote:
Does anyone know why no one is answering the phones at any of the cigar websites CI, CB, C.com, or have any of my orders been processed?
Nope, I got no idea. But I'll bet CelticBomber does, being the assistant manager of CS and all.
Sunoverbeach
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#12
Posted:
Wed, Jul 13 2022, 10:00 PM EST
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Joined: 08-11-2017
Posts: 14,675
Word is he can't be trusted with your credit card info though
frankj1
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#13
Posted:
Wed, Jul 13 2022, 10:32 PM EST
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Joined: 02-08-2007
Posts: 44,228
one way to find out
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