While this experience has been a little hard on most of us, I would recommend a couple of changes. First, I believe Bill is right when he suggested to send the box INSURED. He's right, it only costs about 50 cents extra and would be worth it. Secondly, how about a mandatory maximum of a 10-day turnaround. Simply, it means if you have the box, you need to send it back out to the next fellow within 10 days or risk expulsion. I for one don't care much for rules but, I believe everyone would benefit. That way, everyone would have to abide by the same rule. Doesn't sound too painful does it???........Brent