Get your money back and do not pay for a credit monitoring service or anything like that. It is a rip off.
Fair Isaac is your FICO (credit) score source.
This is the ONLY website you should for you FREE annual credit report.
https://www.annualcreditreport.com/cra/index.jsp
Do not go to freecreditreport.com - They will sign you up for credit monitoring service. A waste of money.
Seriously, you are getting ripped off. The only way to improve your credit score is to pay your bills on time, do not overextend yourself, and have a TRACK record of paying bills on time or early.
Only time and fiscal discipline will improve it.
Any one else that tells you they have the magic formula is lying. The actual credit score formula is owned by Fair Isaac, Co., and is a guarded secret. It is a patented formula that is not even exactly known by the credit card reporting agencies. Yes, I am sure it can be reverse engineered.
Gringo