Watch those online payments for credit cards! Mine went through literally 13 seconds late. They charged me a $39.00 late fee AND raised my interest rate from 11.990% to 25.990%.

I kid you not. I just hung up with the #$@!% a few minutes ago.

I have had the card for over a year now. I have NEVER been a day late or a dollar short. If anything I always pay if off completely, or at least pay double to triple what the minimum payment is.

I surprised you could not get them to waive the late fee and adjust the interest rate!

My last experience with a late payment was in June as we had moved back from Lawrence KS to St. Louis and somehow either misplaced the statement or it never was properly forwarded.. when my July statement came in it showed that I had not paid June.. (True) as I had not seen a statement... I called Chase and based on my history they waived all late fees and removed all interest charges... Then of course I made payment in full as I usually do... No harm no foul so to say...

Which card would not work with you?

Been there done that.

It wouldn't have happened to be a BoA card.

Those bastards did it to me a few years back. I shredded the card, and took out a personal loan from my bank, to pay off the balance, and switched to a debit card.

Dave (A.K.A. Homebrew)

You cut it pretty close to the wire!

This was on Citgo Mastercard. One of the main reasons I got the card was because of the low interest rate and monthly rebates on gas and purchases.

I didn't cut it close, their system did. I have it set up for auto payment. They are supposed to take the payment out of my account. So they effed up.

The lady was rude and I have a low tolerance for ignorant customer service people. Especially those that say, "Well, your payment was late and that is the reason for the charge." (Me thinking SPEAK ENGLISH, not jibberish.) And I said look, it's an auto payment, how can it be late? "Well it was 1 second late this way and by the time it processed it was 13 seconds late. So, it was late."

(Reach out.... Reach out and touch someone....)

I just flipped!

After getting my temper under control over this pure stupidness... I told her I wanted to speak with a supervisor. Sup understood, reviewed my account. She said she is submitting a ticket to have the late fee reversed, finance charges lowered, and for the % rate to return to what it was.

didn't realize it was an auto-payment set up by them.

auto-payment programs and the means to accept on-line payments cost huge dough. They were probably trying to recover costs and hoped you would roll over and pay+accept new interest rate.

With today's economy and the way credit card companies are under investigation, they are lucky they got a payment. Instead of trying to stick it to the ones who do pay, they should find another way to make their dough.

Everything about credit cards is about sticking it to the ones who do pay. That is how they make up for the defaults.

The best credit card customer is one who maxes out the credit line and makes minimum payments.

MrsSledn- I heard a story on public radio that some companies are coming down even harder over ridiculous stuff now because the new regulation/laws can't be enforced yet and they are trying to make money before it starts getting enforced.

The credit card companies "profile" your accounts and based on internal criteria rate the accounts as to profitability, probability of default etc...

But most tier 2 or higher support people seem to understand the value of long time customers that pay there bills .... BUT your level of assistance is waited by your internal score.

I used to run large American Express monthly billings as I used it to run business expenses for the points.. Last year I decided to switch to a cash back card from chase as my primary card... I wonder how much assistance I would get from Amex with a problem.. I know in the past they could not do enough to keep me happy...

These banks we bailed out make the Mob look like the Good Guys !

big chief is right. It's a scam by the cc company hoping you would just shut up and take it.

I'm surprized they wouldn't reverse it espcially since it was their fault. I missed a payment with a B of A card about 6 months ago and got hit with finance charges and late fees. I called CS and told them it was totally my fault and asked them if they could do anything. They reversed the finance charges and cut the late payment fee in half. Like I said, it was my fault for not paying the bill on time. Call back and get a different rep. If they still say no then closed the account and take your business elsewhere.

Chase pulled some sh%t on me last year. went from about a 7% interest rate to 25%+ for no real reason. I paid the sucker off and cut up the card. I won't do business with those mofos again. And I pay my friggin bills.

eff them.

If you mail payment, the cc company can say that it was late and you have no way to prove it was not.

There is also a new thing banks are doing for overdraft fees. They claim they can process things in whatever order they want to. So if a check comes in first that day, but a bunch of checks come in later that same day, they claim they can process the checks first, then the deposit.

This way you are overdrawn and can collect the overdraft fees. Same is true for credit cards.

I worked in banks for a long time. I know some of the crap they pull.

Such as... Say you have 5 checks clearing the same day and not enough cash in the account or just fall short a few bucks. They will put the highest check through first, so they can collect the over draft fees on the others. Instead of putting through the smaller checks first and then the larger.

By then time they are done, they have made over $100 bucks compared to the $25 they would have made the other way. Then, some banks charge a daily overdraft fee after so many days. So if you don’t watch your account at least once a week, or fall even a dollar short... That buck could cost you a lot more money in the end.

ALWAYS.........Ask for their SUPERVISOR when your dealing with Dumb F$cks.

It usually works out your way if you are calm and explain the facts and common sense.

Glad it was reversed.