I got something from Gateway (I have one) that said they will no longer be providing their "big fix" service for gateway owners and it said to uninstall it with this Click Here button.

I did it and it took all of 10 seconds for it to cycle and uninstall it.

Then it said it couldn't unistall all of it and to finish what was left manually, ie find whats left and delete it yourself.

WELLLLLLL...... my computer has been doing strange things ever since.

I can't cut and paste site addresses anymore from cbid threads. Everything goes OK till I hit the paste button then an hour glass appears and it kicks me off the internet back to my icon page.

I tried looking for "big fix" in my programs list but it's not there?

Anybody else have a Gateway and know about this program?

Try the SYSTEM RESTORE function. Make certain that you pick a restore point (in time) prior to your receipt of the e-mail...

Are you running Internet Explorer 7? If so, there's a conflict with Big Fix.

http://support.gateway.com/s/issues/2-2344288713.shtml 

I have a gateway, but I've never heard of big fix?

got a gateway, too, never heard of Big Fix. Dell offers the Big Mess--is it like that?

No, Dell is far more expensive and does not allow you to speak to Americans when you need help...