Go order a "Hippo-tex" cutter on C-bid, they look and WORK GREAT!
If you send it back to Xikar or see the rep.......
DON'T EVEN MENTION that you dropped it @ 2 feet onto concrete. That may be the one thing they don't cover
"dumbo mistakes".
I bought one of those yellow colibri grips and had high hopes (not used yet). I'll treat it with kid gloves after reading these posts.
I shouldn't be surprised it's crap because colibri makes it and their lighters suck.