I don't find a huge amount of difference between the person born in 1965 and the one born in 1966, and I hate the whole concept of the labels. I suppose they are useful when talking broad groups buts that is not my style of management. I manage individuals.
A good manager doesn't manage generations they manage people. Everyone is different and while their generation (or more accurately the time period they were raised and educated) may have some influence, there is much more that makes folks what they are. If you pay enough attention to the individual and really care to learn more about who and what they are you can be a much more effective manager than those who do not. That doesn't mean date them or anything. It doesn't mean figure them out so you can manipulate them. It means listening, observing, and respecting them enough so you don't approach them in a way that an outside observer could predict will not go well. Even if you want them to fail or leave the same approach is just as effective.
Some coaches can make the team completely adjust to the coaches style. The "tyrant" coach model. Sometimes this works, particularly with a medicre level of talent. As I think of it sometimes it is absolutely necessary. In that case it doesn't matter much who or what they are. My way or the highway. But I don't think the environments requireing this are the majority.
I like the Phil Jackson approach. Presumably a good manager will have done the first part right (hire or assemble ) if they had the chance and now have a highly talented team witht the right skill sets. Then they need to know how to get the most out of the individuals and the team. Typically this does not mean speaking too, it means speaking with.... an ongoing respectful dialog. Finding out who they really are, with little to no reliance on a generation chart listing presumed wants and needs etc. The real thing is in front of them.
Unfortunately some\most places I have worked (current one included) do not allow you to do so because they have their managers doing more doing than managing. They bog them down with task work or conferences and make it really difficult to manage. They become managers in name only.
I dunno. I admit I spent time learening about the generations and maybe as background it helps somewhat, but the key is focus on the individual.
My 2 cents.
teedubbya wrote: