Friggin thing spins about a billion RPM, but has worked like a charm. Until 2 days ago.

It threatened to shake through the wall.

So I pulled it out and determined that everything was good:

the pistons, springs, counter weights were tight.

The bearings and shaft were smooth.

The thing gets used several times each week and it barely looked 13 months, nevermind 13 years.

So the google machine tells me that the issue must be the "spider" arm between the inner SS basin and the outer plastic tub.

OK.

But it's not available for purchase.

What?

It's considered part of the inner SS tub.

Bad news: That's a $400 part.

Good news: lifetime warranty.

After a 10 minute discussion with Whirlpool CS, I've got the whole unit (SS tub with spider arm attached) shipping out to casa de gater.

Looks like I'll be borrowing socks from Frank until I get the unit in.

Isn't it surprising how much concrete there is inside that machine?

I assume there is some damage to the inside of the outer plastic drum, but I know it's not leaking. This thing has been a workhorse so I'm hoping there isn't any additional damage once I get it disassembled all the way.

Most every US manufacturer of major appliances share facilities and vendors and components. The difference is often the customer service. And for that, they earn 5 out of 5 CBid smileys. 🇨🇮

Hell, I may even throw in a pack of matches...

LOL!

they haven't invented the underwear that can hold me yet!

you drop one hell of a load huh? fiber?

Perhaps you'll recall my hit "Three Tracks in da Snow"?

also made one called "The Girl's in Spin Dry Cycle"

Hemorrhoids?

I couldn't dent the sand laying on my belly.