Lootzo
Tuesday, June 2, 2020 4:22:47 AM
Have had multiple orders put in... 6 total that still say ''processing'' but 2 of them which were more recent purchases have shipped and I have received them sent multiple emails and called was on hold for 2.5 hours couldn't take it anymore and just hung up anyone else having a problem or had a problem like this seems weird to ship more recent orders and not ship the ones that were bought prior. The orders that still say processing have been processing for over a week now.................. 😣 😣 😣
izonfire
Tuesday, June 2, 2020 5:16:10 AM
Waitin’ just over a week for your order to process is nuthin’.

Keep your pants on Lizzo!

PLEASE!!!

Palama
Tuesday, June 2, 2020 5:19:44 AM

Have had multiple orders put in... 6 total that still say ''processing'' but 2 of them which were more recent purchases have shipped and I have received them sent multiple emails and called was on hold for 2.5 hours couldn't take it anymore and just hung up anyone else having a problem or had a problem like this seems weird to ship more recent orders and not ship the ones that were bought prior. The orders that still say processing have been processing for over a week now.................. 😣 😣 ](*,)

Lootzo wrote:

Never experienced the delays that you’re undergoing. Since mid-April I’ve had 4 orders. All except one shipped on time, the one exception shipped 4 days later than normal.

In case you didn’t know, Customer Service is currently understaffed. Maybe an e-mail might be better?

tonygraz
Tuesday, June 2, 2020 7:27:08 AM
Sounds like you have serious problems. Call 888-388=2683 and ask to talk to Franklin.
Sunoverbeach
Tuesday, June 2, 2020 7:29:18 AM
They'll get to you. Judging from accounts coming out of the woodwork with similar stories, you're not alone but it'll be sorted eventually
Sunoverbeach
Tuesday, June 2, 2020 7:29:43 AM
Double post got me
KingoftheCove
Tuesday, June 2, 2020 11:42:17 AM
I paid an extra $3 for overnight delivery...........worth it.........but you have to attain Platinum status first to get this as a shipping option.

Send a PM to JadeRose here in this Forum, for more information.