I bought 6 ceramic mugs. The put 2 mugs next to each either and wrapped bubble wrap around the two that are touching each other. Then the put them in an oversized box with two heavier items. I open the box to find 4 of 6 ceramic mugs are broke

Sounds like a great Covid19 stay at home Project!

Hell I try not to buy glass at all unless I am sure I can transport safely.

Which means All the stuffs in my house are made of plastic.

you posted twice like a decade ago and your spelling/English/grammar has only improved a scootch.

Why should we take you seriously?

oh yeah, there is a "y" at the end of "they".

it gets worse but that's a good place to start.

This is a forum of written communications. ur righten is wrotten.

MUGS??

Is this guy for real?

You would think they would have thought breakage was a possibility. 🤦

If you haven’t already taken pictures then you should do that immediately. 📸

Clearly, this gentleman is distraught.. He attempted to purchase fine stemware from an online store specializing in discount tobacco. Why should he not expect a better experience? And of course the best method to rectify his situation is not to contact customer service(who are we kidding, they won't answer). Instead, he chose to be forward thinking and come to the forum community to complain and of course since he is a gentleman, warn all of you of the risks of buying your stemware from said discount tobacco retailer. You should all be lifting him up, not beating him down. I'm sure he is curled up in the fetal and crying after the way you have all treated him. And he can't even capture the tears in mugs, because they are all broken.

Welcome mr fishy. Ignore those guys, they think they are cool and all that jazz. BTW, for immediate rectification on you unfortunate circumstances, please PM jaderose he has good connects and should be more than happy to assist you.

🇨🇮

FRANKJ1 is a disgruntled English major ...he got in 3.5 years of his English teaching degree then he had to get a real job

Cuz ...well...he had kids...he worked as a proof reader and editor at VANITY FAIR MAGAZINE FOR 30 YEARS...

HE KNOWS all the gossip of those rich pricks who live on cape cod, Martha's vineyard , Nantucket and he is well known in Provincetown (don't ask why...well...it's his tripod)

I recall the days when telling one's secrets to Mr.Jones was as safe as locking them inside Fort Knox...

Unlike Fort Knox, everything you put in Mr Jones eventually comes out the other end.

And I’ll be damned if it doesn’t stink...

Izon,

I’m newer here. I had two Gurkha mugs that were cracked. I contact customer service, but it was suggested I private message Celtic Bomber.

Does that speed the process up?

It can't hurt. LOL

Sorry Celtic, it seems to be a thing.

Enjoy the PM's.

So you had good luck messaging Celtic Bomber too? Good to know.

Could that be added to the New People page? That would be a big help for some.

Thanks for the help.

post an intro in the Cigar Forums, new fella.

You'll be warmly welcomed.