The box however was missing the following:

Drew Estate Undercrown Shade Robusto (5.0"x54) Pack of 5

Diesel Rage (Toro) (6.0"x54) Pack of 5

Anyhow, I provided info on customer support on July 2nd. along with a link to a photo of how the box arrived. As of July 7th. have yet to hear back so added a new note on customer support.

As of July 15 nothing...so I decided to call and was on hold for 47 MINUTES and STILL NOT CONNECTED TO ANYONE!

So I hung up and provided a THIRD NOTICE on customer support.

As of now....still nothing.

I've been buying from Cbid and CI for well over a decade and have spent a ton of cash. I never reported an issue even if there was one.

This time I'm getting annoyed and felt it best to post here.

Thanks.

I am not a rocket scientist but I would have called the carrier and filed a claim.

Do you get confused when you run out of toothpaste, too?

If it is their problem, why are you upset, let them deal with it?

Or it is your problem since your stuff is missing, and reach out to the delivery company and ask them for help since they took/lost stuff.

:-k

Sounds like you're the one holding a damaged box of cigars so that would kinda make it your problem at the moment.

This is why I think he is not so smart.

Plus he is projecting antagonism toward me by calling me "Einstein" thereby subtly indicating his disdain for intelligence.

Maybe his siblings got the smarts and he got the athleticism. Dunno.

I swear I did not tell him you were Jewish, Albert.

Wash the sand out or your còckgarage, then PM jaderose he will take care of you.

#happyending

I learned c0ckgarage for one.