Does customer service exist @ CB? · Page 2

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frankj1
Herf-A-Holic

Tuesday, July 21, 2020 12:03:42 AM

#21

I am STILL getting pm's from people looking for their order.... as a matter of fact I JUST got another one not 2 minutes before typing this out. I'm supposed to be the funny one people. I really don't like the role reversal! Some day, you will all pay.

CelticBomber wrote:

just send each one a fiver from the bomb that CL7 sent you.

you're welcome

ZRX1200
Herf-A-Holic

Tuesday, July 21, 2020 12:29:53 AM

#22

Huh, I just got a random fiver from CBid and I never placed a bid....

What cigars were they?

Palama
Herf-A-Holic

Tuesday, July 21, 2020 1:09:08 AM

#23

just send each one a fiver from the bomb that CL7 sent you.

you're welcome

frankj1 wrote:

Post of the Year candidate! 🤣

frankj1
Herf-A-Holic

Tuesday, July 21, 2020 7:52:14 PM

#24

Post of the Year candidate! 🤣

Palama wrote:

there are no others...

clintCigar
Herf-A-Holic

Tuesday, July 21, 2020 7:56:13 PM

#25

CelticBomber wrote:

😂😂😂

corey sellers
Herf-A-Holic

Tuesday, July 21, 2020 7:57:26 PM

#26

I have to be in the running?

Haha

CelticBomber
Herf-A-Holic

Tuesday, July 21, 2020 11:17:27 PM

#27

5 new pm's today...... It will not stop.

At this point I must say.... Bravo Corey, Bravo! You BASTID!

Edited by user Tuesday, July 21, 2020 11:19:15 PM | Reason: Not specified

Palama
Herf-A-Holic

Tuesday, July 21, 2020 11:35:32 PM

#28

5 new pm's today...... It will not stop.

At this point I must say.... Bravo Corey, Bravo! You BASTID!

CelticBomber wrote:

Been less than a week but this seems to be the post that started it all.

I believe CelticBomber is helping out just PM him with your order number and problems . He should be able to help .

corey sellers wrote:

Steel Talon
Enthusiast

Wednesday, July 22, 2020 8:26:27 AM

#29

One more on the way...lol

Stogie1020
Herf-A-Holic

Wednesday, July 22, 2020 3:52:44 PM

#30

I have to admit, Celtic's response via PM is classic.

figurado
Enthusiast

Friday, July 24, 2020 8:52:47 AM

#31

Same experience for me too. Won lots were not added to my order. I’ve been here since ‘99 and never had a single problem and CS was always available now it’s MIA. I can’t help but think this is part of the Craig Reynolds computer debacle. STG has breached my trust. I can’t and won’t do business with someone I cannot trust if I do it teaches them it’s ok. It’s sad because I remember some great BOTL here that have gone to that big lounge in the sky! I don’t post here often but have always got some great laughs from this crowd. I don’t think Cbid will/can turn this around as a former cigar shop owner I talk to a lot of BOTL who have shared this experience and won’t be coming back. The upshot for you who remain is less competition 😃

MoreBeer
Enthusiast

Friday, July 24, 2020 11:47:03 AM

#32

Today received another order with items missing. This makes two in a row. If I don't hear back from them by the end of next week, I'm disputing both charges in full.

ZRX1200
Herf-A-Holic

Friday, July 24, 2020 1:45:00 PM

#33

Celticbomber is customer service right now, PM him or you can try calling the owner Dave and he’ll fix you up.

(214) 914-3337 Ask for Dave tell him you’re friends with jaderose.

Hooligan73
Rookie

Monday, July 27, 2020 5:06:26 PM

#34

I ordered a week ago. Says order is still pending. I’m leaving for the Beach on Saturday. Was on hold for an hour with CS. Had to drop off to get work done.

Hooligan73
Rookie

Monday, July 27, 2020 5:07:44 PM

#35

I ordered a week ago. Says order is still pending. I’m leaving for the Beach on Saturday. Was on hold for an hour with CS. Had to drop off to get work done.