it's-chip
Thursday, September 17, 2020 2:45:03 PM
Help needed.....

I received my shipment on Monday and it did not contain what I had ordered. I've waited on hold for hours (before giving up) and sent in two emails (Monday & Tuesday) both unanswered.

What do you suggest? I really don't want to dispute the credit card charge. But, I don't know what else to do.

Chip

engletl
Thursday, September 17, 2020 3:01:38 PM

Help needed.....

I received my shipment on Monday and it did not contain what I had ordered. I've waited on hold for hours (before giving up) and sent in two emails (Monday & Tuesday) both unanswered.

What do you suggest? I really don't want to dispute the credit card charge. But, I don't know what else to do.

Chip

it's-chip wrote:

Depends...what was ordered and what was sent?

ZRX1200
Thursday, September 17, 2020 3:20:58 PM
You need to PM Celticbomber he is the official customer service liaison. He’ll get you taken care of.

The other option is calling Dave he is the actual owner of CBid and he also likes to take care of long time forum members here when something goes wrong.

Call between 0900-1600 central time and ask for Dave:

(214) 914-3337

it's-chip
Thursday, September 17, 2020 4:21:17 PM
Thank you Z. I'll give it a shot.

DrafterX
Thursday, September 17, 2020 4:32:57 PM
🤦