Hello. I contacted customer service by sending a message from my account on 09/12. One of my cigars in my most recent shipment arrived with a peeling wrapper. Still no response. Is that typical?
Moneyneversleeps0711 wrote:
Oh Fuq!
One of your Gurkhas had a peeling wrapper?
You should write your Congressman.
The Complaining Covid Meltdown Noobs of 2020 are simply amazing....
PM CelticBomber, he can help you, and he doesn't get to deal with chicks very much so that should make him happy.
Unfortunately that is very typical with this company. I never received an order. It has taken me an entire month, numerous emails regarding the order, and a complaint to the Better Business Bureau to get a response. They are now “investigating” the order and we’ll see what happens but, to date, they happily took my hundred bucks but not happily sent the cigars.
Oh! One more thing...disregard the **** on these forum subjects. They apparently just like to make inane comments and chuckle to themselves. Also, there’s no point in contacting anyone they say will help you...it’s just a juvenile joke they love to pull on nubes.
Good luck!
agrodge wrote:
Disregard the people who tell you to disregard, I think the word is "d¡cks". We're here to have fun. And nobody from CigarBid checks these forums....So venting on the forum or asking how to get ahold of Customer Service accomplishes nothing....
Wow. Just wow. I put like 5 whole minutes of thought into my form letter. That's 5 minutes of my life dedicated to YOU! You could show just a little appreciation. This whole generation has sand in their vag.
The customer service here is a joke. Nobody ever answers the phones or returns emails. I’ve been trying to reach someone because they sent me the wrong cigars but can’t get in touch with anyone.
Nasca40 wrote:
You probably got better one's than you ordered. Smoke 'em and move on with life.
