their shipments? they don;t answer the phone or the emails
anyone else not receiving
ldjman69 wrote:
Where you been these last 7 months (...let alone 3 years...)?
Lotta posts about shipping issues, might wanna look through the forum.
I haven’t received a shipment from here in three years.
Plowboy221 wrote:
have you complained to customer service?
first problem i have had in 7 months
I’ve only had 4 orders this whole year. Three in April, 1 in late May but no issues other than a slight delay in sending out one of them. Decided not to further tempt the hand of fate.
Contact CelticBomber he’s the Escalated Service Request Manager. He will get it fixed for you. Just a PM away from being a happy customer again.
SirKnight wrote:
frankj1 wrote:
Yes, unfortunately they told me you actually have to order something to receive said product. What a scam....
that's the most unheard of thing I ever heard of
isn't winning the bid ordering?
No..........after you “win” the bid, it goes into the Bid Verification process.
If that goes through, you go into the Bid Review process.
Then, they send your cigars.
Platinum Members bypass the Verification and Review phases.
PM CelticBomber for more info.
3 years and never knew about going through the hot oven of c-bid.
hang in their, kid. you may not get your cigars, but you may get the humor.
Good luck, man.
