TrentN2487
Friday, October 16, 2020 5:15:19 PM
Can anyone provide a better way to contact customer service?

I received an order with only half the cigars in it. I’ve been trying to call them numerous times all week and I have filled out numerous “contact us” forms this week. I can’t get anybody to answer the phone or email me back. Any ideas?

Thank you.

Cheno
Friday, October 16, 2020 5:47:17 PM
So are you more of half full or half empty kinda person?
Plowboy221
Friday, October 16, 2020 6:04:05 PM

Can anyone provide a better way to contact customer service?

I received an order with only half the cigars in it. I’ve been trying to call them numerous times all week and I have filled out numerous “contact us” forms this week. I can’t get anybody to answer the phone or email me back. Any ideas?

Thank you.

TrentN2487 wrote:

1-800-248-1786

Good luck,

Barry

frankj1
Friday, October 16, 2020 6:11:15 PM
when you say only half the cigars, do you mean like 5 out of 10, or were all 10 smoked halfway?

Cuz that would determine the correct department to suggest that will ignore you

Palama
Friday, October 16, 2020 6:36:09 PM

when you say only half the cigars, do you mean like 5 out of 10, or were all 10 smoked halfway?

Cuz that would determine the correct department to suggest that will ignore you

frankj1 wrote:

Frankie, you losin’ your touch? 😰

Once upon a time you’d be all over this guy for not calling or writing. [ram27bat]

Or is the gentler, kinder version of you? 🤔

HockeyDad
Friday, October 16, 2020 6:38:21 PM
Frank has gone soft.
Palama
Friday, October 16, 2020 7:02:27 PM

Frank has gone soft.

HockeyDad wrote:

So I’mma guessing there won’t be a sequel to “Three Tracks in the Snow”? [gonzo]

Plowboy221
Friday, October 16, 2020 7:11:51 PM

Frank has gone soft.

HockeyDad wrote:

Hayyyy ohhhh:^o

frankj1
Friday, October 16, 2020 7:36:48 PM
soft!

soft?

Why, I don't even know the meaning of the word.

Three Tracks in the Snow Part Deux is in production as we speak, errr, type.

Sure, it's a different experience when filmed with social distancing, but it wasn't much of a "stretch" for me to get back into character.

What happened to the noob?

Smooth light
Friday, October 16, 2020 8:20:18 PM
Smoking the other half 🤣
frankj1
Friday, October 16, 2020 8:53:25 PM

Smoking the other half 🤣

Smooth light wrote:

LIKE!

izonfire
Friday, October 16, 2020 10:48:25 PM

Can anyone provide a better way to contact customer service?

TrentN2487 wrote:

Sure can!