robkochman@corpcon.net
Thursday, January 28, 2021 12:36:57 PM
does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB
MACS
Thursday, January 28, 2021 12:59:52 PM
Put your phone on speaker. Wait until someone answers. They will resolve your issue, but you'll have to wait on hold.
rfenst
Thursday, January 28, 2021 1:20:04 PM

does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB

[email protected] wrote:

LMFAO!

They could give two chits if you repot them to some useless BBB.

Gene363
Thursday, January 28, 2021 1:24:53 PM
Cigarbid where all those coddled and spoiled kids, over 21 of course, meet reality. [jester]
izonfire
Thursday, January 28, 2021 7:15:47 PM

does CigarBid have a customer service department? i have an order they say shipped over a month ago the box tracking number shows that it was damaged and never delivered. i have emailed them 8times and sat on hold 3times for over 40 min. each time. the order was over $300. do any of you know how to contact these people? I think the next step is to report them to the BBB

[email protected] wrote:

Just had to be a Co¢k man, didn’t ya?

CBid just laughs at your threats.

You wanna entertain 'em, keep 'em coming.

I obviously have to say this again -

Do not call the number posted on their website.

Call the direct line. They'll take care of you immediately...

CheapPrick
Thursday, January 28, 2021 7:53:45 PM
I sent a valentine card to customer service and they sent me chocolate cigars....

Turned out they were La Herencia Oscuro Fuertes 🤦 [barf]

frankj1
Thursday, January 28, 2021 8:41:08 PM

LMFAO!

They could give two chits if you repot them to some useless BBB.

rfenst wrote:

consider that the op didn't check there either...

tonygraz
Thursday, January 28, 2021 10:26:42 PM
call the help line ---888-388-2683