OK this is day six. I have been on hold for exactly...101 minutes. Yesterday over 90 minutes. (2 calls had to take a crap) Been trying to reach someone since July 5th. When I called on July 5th the recording said that they were closed unexpectedly and would be back open soon. Every day I call I am put on hold indefinitely until I have to go do something, you know like live my life.
This is how I feel...🐴

Astrat wrote:

I have had the same issue. I keep getting emails that my payment needs to be changed. I updated it on my profile and sent emails, called and was on hold 3 hours and another for 2.5 and others for about an hour, I also have responded with the online customer service and nothing yet.

riosohana wrote:

What do both of you expect to accomplish posting this here?

The onus is on YOU to establish communication with them.

I've dealt with them since 1999 and have NEVER had an issue that a simple phone call wouldn't fix.

DEAL WITH IT.

DrMaddVibe wrote:

I don't know where I asked anyone for help especially someone as ignorant as you. You need to mind your own business and get a life.

I hope to let buyers beware of their crappy customer service. It should not take 7 business days to get through to any customer service. I am being overcharged for services and this is the second time this has happened. If you don't like that then as they say don't be a troll in the customer service area.

Astrat wrote:

Just a point of clarification, this is the customer troll area. The customer service area is located in the third stall of the ladies room.

Also, buyers don't come here first looknig for your insight. They buy stuff that people on FB tell them is a smoking deal, and then, and only then, come here to complain about the customer service.

Stogie1020 wrote:

Well that is how he made the commie 13 list. Not #1 or anything, but still on the list

Sunoverbeach wrote: