New Member here, I have had an order processing for a month (my first order with CB) and have had a couple orders process and ship since then. I’ve tried calling and emailing for weeks and have had nothing. Just posting here for help because I’m lost and have no idea where else to reach out to 🤷‍♂️

bpink27 wrote:

My order has been in processing mode for a week now (09/06/22). At least now I know I'm not the only one. Glad I check out the forum...

DustyOldFart wrote:

I used to make fun of these posts too, as for 14 years, my orders would arrive on time like clockwork. Now I'm going through this same chit. I currently have winnings that have been "Processing" for 3 weeks, and have been on hold for hours without getting through. Back when I was smoking 3 cigars a day, and had an inventory of over 3,000, this would have been no big deal. But now that I'm down to 3 to 5 a week, and only keep one small humidor, poor customer service, and orders delayed for weeks, is more of a deal. Just say'n.

David

Mrs. dpnewell wrote:

It took a few weeks but Cbid did make things right on their own accord, as I never got through to customer service. Thank you to the one(s) responsible. Even received a little "compensation" for the delay.

David

Mrs. dpnewell wrote:

Jeez, This thread is a who's who of posters from CBID circa 2009. TBT

jimbud wrote: