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Sunoverbeach
Herf-A-Holic

3 years ago

#21

I do. Relaying struggles you are having and that you're working to resolve them is in fact transparency.

What you describe is solid customer service as the majority of consumers expect. Unfortunately, somewhat lacking currently.

But most importantly, while I realize you're in an upsetting scenario, I didn't have chit to do with your missing cigars.

Keep licking butts though...

izonfire
Herf-A-Holic

3 years ago

#22

Transparency achieved

Sunoverbeach wrote:

Yet it remains unseen…

izonfire
Herf-A-Holic

3 years ago

#23

You are number 6

Sunoverbeach wrote:

You are the new number 2…

Sunoverbeach
Herf-A-Holic

3 years ago

#24

I am not a number!!! I'm a free man!!!

Yer gettin' to be a regular again, Izon. They build a cell tower near your cave?

izonfire
Herf-A-Holic

3 years ago

#25

……………………………………………………Look at me being sensible and pragmatic yet again ……………………………………………………………..

Keep licking butts though...

Sunoverbeach wrote:

What he does with his momma is none of your business SOB…

izonfire
Herf-A-Holic

3 years ago

#26

I am not a number!!! I'm a free man!!!

Yer gettin' to be a regular again, Izon. They build a cell tower near your cave?

Sunoverbeach wrote:

Au contraire mon frère -
They’re building a cave near my cell tower…

bpink27
Rookie Topic Starter

3 years ago

#27

Somehow licking my mom’s butt sounds like a better alternative than being a sad sack of **** trying to insult strangers on a Cigar Forum.

Thanks for all those who had a somewhat helpful response.Guess I’ll wait a few more weeks before I charge back.

LOL at the keyboard alphas. Try to get some sun today 🤟🏻🤟🏻

Plowboy221
Herf-A-Holic

3 years ago

#28

bpink27 wrote:

But, but my momma says I’ll get sick if I go outside….. I have really bad allergies.

HockeyDad
Herf-A-Holic

3 years ago

#29

bpink27 wrote:

I want to apologize for the behavior of some of the people on this thread. It’s no excuse but some of them are very distraught over the death of Queen Elizabeth 2.

frankj1
Herf-A-Holic

3 years ago

#30

well said.
we're sorry.

MACS
Herf-A-Holic

3 years ago

#31

Huh... i ordered 2 fivers and they were delivered 2 days later with 2 Fuente riders and a sticker.

Of course... I didn't order from these fkn clowns.

MACS
Herf-A-Holic

3 years ago

#32

You are number 6

Sunoverbeach wrote:

Dammit... late to the party on the Maiden reference.

Edited by user 3 years ago | Reason: Not specified

Mrs. dpnewell
Herf-A-Holic

3 years ago

#33

I used to make fun of these posts too, as for 14 years, my orders would arrive on time like clockwork. Now I'm going through this same chit. I currently have winnings that have been "Processing" for 3 weeks, and have been on hold for hours without getting through. Back when I was smoking 3 cigars a day, and had an inventory of over 3,000, this would have been no big deal. But now that I'm down to 3 to 5 a week, and only keep one small humidor, poor customer service, and orders delayed for weeks, is more of a deal. Just say'n.

David

KingoftheCove
Herf-A-Holic

3 years ago

#34

Whats up DP!
Just order from the other place for a while.
I still have 4 of the original Camacho Triple Maduros from waaaaay back when we were stealing them from the other place…….just cant bring myself to smoke them…….yet.
They almost have 10 years on them.
Hope you are doing well.

Edited by user 3 years ago | Reason: Not specified

ZRX1200
Herf-A-Holic

3 years ago

#35

DP!!

Mrs. dpnewell
Herf-A-Holic

3 years ago

#36

KingoftheCove wrote:

Hey bro. I hope you and yours are doing well too. I have 50 cigars "processing" which is like a 4 month supply for me these days. If I get them I won't be bidding again till Dec/Jan. Yes, I just checked inventory and have 3 of those triple maddies left. So much easier to do (checking inventory) since I now have one humidor instead of three and three coolers.

David

Mrs. dpnewell
Herf-A-Holic

3 years ago

#37

DP!!

ZRX1200 wrote:

JAMIE!!

Redheddude222
Rookie

3 years ago

#38

This number got me a Holly Tree Hotel.

Is there any other option for customer service? I’ve called and sat on hold for over an hour on three occasions and still can’t reach anyone.

Stogie1020
Herf-A-Holic

3 years ago

#39

Nope. Keep trying. No one likes a quitter.

When you do finally get through, Shana will take care of you.

Think of it this way, your cigars will be "extra aged"...

Edited by user 3 years ago | Reason: Not specified

Palama
Herf-A-Holic

3 years ago

#40

This number got me a Holly Tree Hotel.

Is there any other option for customer service? I’ve called and sat on hold for over an hour on three occasions and still can’t reach anyone.

Redheddude222 wrote:

Try PM’ing Shana.

http://www.cigarbid.com/Forum/c/posts/m/4686431/Hey-everyone#post4686431

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