bkopkin
Wednesday, September 14, 2022 3:50:57 PM
How do I get someone to respond to me? I’ve submitted 2 support tickets and been on hold for a hour about an order in process. My credit card was charged 10 days ago and my shipping date of Tuesday has been missed twice. I’ve been ordering from cigarbid for a long time with no problems. Is any one else having issues?
Stogie1020
Wednesday, September 14, 2022 4:19:10 PM
First I've heard of it...
Ram27
Wednesday, September 14, 2022 4:30:04 PM
Maybe just maybe you may want to look around the forum.#-o
MoreBeer
Wednesday, September 14, 2022 4:55:54 PM
In my 62 years on the planet, their customer service is by far the worst of any I have encountered regardless of industry, product, service, etc. In fact, calling it the worst is far too kind as its at least 1000x that of the next on my list of hideous customer service.
HockeyDad
Wednesday, September 14, 2022 5:13:36 PM

In my 62 years on the planet, their customer service is by far the worst of any I have encountered regardless of industry, product, service, etc. In fact, calling it the worst is far too kind as its at least 1000x that of the next on my list of hideous customer service.

MoreBeer wrote:

You should try the California DMV.

Sunoverbeach
Wednesday, September 14, 2022 5:17:35 PM
An hour won't cut it. Set aside some time and watch a movie or something while you wait

Support tickets are ineffective currently

Cheno
Wednesday, September 14, 2022 5:17:56 PM

You should try the California DMV.

HockeyDad wrote:

Thinking the same thing but Illinois.

HockeyDad
Wednesday, September 14, 2022 5:30:47 PM

How do I get someone to respond to me?

bkopkin wrote:

I appreciate you and validate your feelings.

Ram27
Wednesday, September 14, 2022 5:36:36 PM
NEINER for Bucko. 🍺
Rpuke250
Wednesday, September 14, 2022 6:40:38 PM
I'm having the same problem. No response from customer service. Cigars were purchased 3 weeks ago and still haven't shipped.
frankj1
Wednesday, September 14, 2022 7:24:49 PM
too.....easy.
izonfire
Thursday, September 15, 2022 1:14:04 AM

too.....easy.

frankj1 wrote:

Why must you always regurgitate that line…