[quote=RobertHively]Ordered Pepin & Padron 2.0, from Tenski, Friday, Aug, 2nd. Today, Aug 7th, I still had not received a tracking number.
Emailed them. They said that they didn't have the Padrons I bought and that they are going to refund my account, and that the Pepins would ship.
I asked them why hadn't the Pepins already been shipped and why hadn't my account already been refunded? They said the Pepins didn't ship bc them not having the Padrons slowed my order down. Lol But they are going to "Upgrade" my shipping to UPS and that it will ship tomorrow.
I used to love the Tenski place. It was a good company. But yeah, I'm done with them. It's not a "deal" if they're selling you a picture of cigars, and not cigars. Doesn't that sound familiar? Sounds like a certain discount tobacco auction site circa 2017.
From now on I'm just going to get what I can get from the other auction place, with a rare order at a more expensive retailer.
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Maybe so. I have had an order held for a while before and have had partial order refunded. Kind of bummed me a bit as I would have rather they just asked if I could wait. Their shopping policy could be improved to save them a few dollars IMO. If I buy two or three days in a row it doesn't make sense for them to ship separate packages, but that's how they do it. Maybe at some point they will implement a weekly ship day like cBid does That would make good sense, save them some shopping costs and help keep low prices.