Robby
  • Robby
  • Herf-A-Holic Topic Starter
Friday, April 23, 2004 12:07:00 PM
Not C-bid. I have never had anything but pleasent experiences with them. I've never had a problem with an order. I've never had a problem with the products, they've all arrived in perfect condition and on-time.

However, I decided to treat myself with something special this spring, a box of VSG Spellbound, the big one. I shopped around on the Internet and found what I thought was an ok deal so I made the purchase. That was 4/9. Then on 4/20 I received a box of Ashton Cabinet #10s. WTF? So I emailed the site, no reply, I called, voice mail, left a message. Next day, same thing. Today, lather, rinse, repeat... So I called my Credit Union and requested information about how I can cancel/reverse the charge. I'm initating that process Monday. It will cost me another 25 bux, but at least it will get me a call back or an email from those ba$tards. Man am I steamed! All I wanted to do was send them back their cigars and get what I ordered! My first message was very nice. I indicated that I know problems happen, what's important is how they're handled. This place obviously has no class. You can get customers with price and product, but you keep customers with service.

sketcha
Friday, April 23, 2004 12:17:00 PM
That's bull$hit, dude!

I wanna' know who it is. Shoot me an email will ya'?

BigTony
Friday, April 23, 2004 12:20:00 PM
Robby, if you would be so kind, please let me know who this retailer is so I can NEVER order from them.

DONT-PESTER-ME-at-AOL-.com (take out the spaces)

billyjackson
Friday, April 23, 2004 12:24:00 PM
me too

mrbillyjackson

hotmail

Da-Glyde
Friday, April 23, 2004 12:25:00 PM
same here please.

ASHTONSMOKER@HOTMAIL

GIG'EM,

DAn

sketcha
Friday, April 23, 2004 12:32:00 PM
O.K. I sent you one.
HarleyDave
Friday, April 23, 2004 12:57:00 PM
Me too please

HarleyDave3565 yahoo com

Thom
Friday, April 23, 2004 1:34:00 PM
Make sure you tell the Better Business Bureau, and me too please. [email protected]
Robby
  • Robby
  • Herf-A-Holic Topic Starter
Friday, April 23, 2004 2:12:00 PM
e-mails sent.
billyjackson
Friday, April 23, 2004 2:29:00 PM
email received.

keep us posted on the progress

sorry this happened.

smelly4tay
Friday, April 23, 2004 2:40:00 PM
Holy Crap, Robby.......I think I have ordered from them, and I ordered VSG's Also....and recieved a mixed little VSG box with all different sizes I didn't order, along with a Perdomo hat that I certainly didn't order. Hard to contact them after the fact. I marked it up at the time as my one and only strange transaction for cigars online.

please email me with the site:

dgrubworm44 at aoldotcom

Thanks Robby

jrc9414
Friday, April 23, 2004 3:08:00 PM
i'd appreciate the site name too please.

jrc9414 at aol

thanks

jim

lukin
Friday, April 23, 2004 3:43:00 PM
me too! i'm new to this and want to steer clear

joely8 at hotmail dot com

Seth Gekko
Friday, April 23, 2004 3:58:00 PM
Robby, I currently have an outstanding order with another site, that I may not have researched well enough. . . . it may be fine, but what gets me, is the better retailers will send shipment info such as DC or tracking numbers. . . I haven't heard anything, although it has only been four days. . .

. . .in the off chance it may be the same one, could you also email me the site name?

Thanks,

Paul

rev440 at rochester dot rr dot com

gorob23
Friday, April 23, 2004 4:01:00 PM
I buy these every now and then, someone please forward it to me ..that's just plain wrong!!!!
eleltea
Friday, April 23, 2004 4:10:00 PM
Just in case, me too, please. myhandle at yahoo
rjdc
Friday, April 23, 2004 5:34:00 PM
man Robby you've got me worried now. E-mail me the site please. I'll spread the word to all my herf buddies.

[email protected]

thanks in advance.

anthony

rd2thbn
Friday, April 23, 2004 5:35:00 PM
I'm in for a boycott.

Please send me the site.

rdgautney at yahoo dot com

dz130
Friday, April 23, 2004 5:42:00 PM
Ok, I'm game, too. My handle at AOL when you get a chance. Thanks

Doug

TrishS@CigarBid
Friday, April 23, 2004 5:57:00 PM
Geeze Robby,

You have me thinking I had to go into work tomorrow!! I'm glad it wasn't CigarBid. Ok...now I can go back to my regular weekend activities....