Some years ago, there was a very nice woman who appeared to moderate these forums. I do not recall her name, but she always seemed ready to facilitate any problems noted in the forum. Was she displaced when ownership changed?

Barbara wrote:

That was Trish... she died.... thanks for bringing up bad memories... you've ruined Christmas...

opelmanta1900 wrote:

I sent a certified letter to Tom Hayes regarding the lack of response to customer concerns at CBid. It is most peculiar as CS at Swedish Match/Scandinavian Tobacco's other U.S. internet sites is quite responsive

Tom Hayes: became president of the US Division of Swedish Match as of last Saturday, August 1st.

Barbara wrote:

I am very sorry to hear of her passing. She was always a delight. We spoke often for several years.

I sent a certified letter to Tom Hayes regarding the lack of response to customer concerns at CBid. It is most peculiar as CS at Swedish Match/Scandinavian Tobacco's other U.S. internet sites is quite responsive

Tom Hayes: became president of the US Division of Swedish Match as of last Saturday, August 1st.

Barbara wrote:

Barbara if you know Trish then I guess you must be a good egg, I’ll let you in on a forum secret.

ZRX1200 wrote:

You are for sure to achieve your results with a certified letter. No way that gets tossed aside with all of Tom's letters.

illinichaser wrote:

PM CelticBomber he can help you out with any issues. He will need your order info and complaint .He will get the problems took care of.

corey sellers wrote:

fu(k Celtic...poor one-legged Bucky!

frankj1 wrote:

Frank... Corey is not gud wif werds!!

MACS wrote:

Again?! I really don't want to revisit your basement. Took me forever to tunnel out. [whip]

CelticBomber wrote: