I know this view is very unpopular, but I think many cigar shops are better off dead. So many shops I've been too are just terrible places ... overpriced sticks, unknowledgeable staff, staff who try to get you to buy a Montecristo White after telling you they don't carry Illusione, the list goes on.
A cigar shop is a business, and in every business sector, change comes. In the last 40 years, that particular business has been spared compared with many others. When change comes, you adapt or die. Period. If cigar shops are not smart enough to adapt to stay alive, then I'm not going to cry a single tear for them. I'm honestly sick of people whining "Ohh poor us, if the cigar shops die out, then the cigar world as we know it will end!" I say BS. If you can't stay competitive, you loose
If the B&Ms can't compete on price alone, then they need to find other ways to get buisness. I realize there are many great cigar shops around, and the rest of the pack needs to look to them for ideas. I think that Jungle Jim's in OH has this down. First off, they have good prices compared to most B&Ms I've ever been to. 2nd, they have EVENTS every week, usually just excuses for guys to get together and smoke, but many times it's whatever cigar tour they can book. They have raffles, booze, and deals on cigars by the BOX. But really, it's all about guys getting together to hang out and enjoy cigars. In other words, they promote the COMMUNITY of cigar smokers, not just "Come buy our overpriced cigars so we stay in buisness, and while you're hear, listen to us whine non-stop about taxes and evil on-line cigar merchants (psst, by the way, the cigars they sell are totally inferior!). And no, you can't bring in your own cigar when you come here, piss off."
Shops like that should die out so that better (dare I say, "Coffee-house-style") cigar lounges can rise out of the ashes (pun intended).