namadio
11 years ago

Sadly for me, a bundle of RPs were delivered to me Saturday. Sunday I took the first one out of it's plastic and discovered several green mold spots.

I haven't checked the rest of the sticks and don't intend to. If the first one was moldy that's enough for me to reject the entire bundle.

I've spent a few thousand dollars with Cbid so I'm sure they will take care of this for me. I've really not had much reason to contact customer service and the few times I have, they were great to deal with.

Rsmith956 wrote:



I see from your forum account that you don't have platinum status yet. I'm surprised at a few thousand dollars spent. You should call cust service 1-800-830-4590 to get your account upgraded when you get the moldy sticks taken care of.
bgz
  • bgz
  • Herf-A-Holic
11 years ago

Sadly for me, a bundle of RPs were delivered to me Saturday. Sunday I took the first one out of it's plastic and discovered several green mold spots.

I haven't checked the rest of the sticks and don't intend to. If the first one was moldy that's enough for me to reject the entire bundle.

I've spent a few thousand dollars with Cbid so I'm sure they will take care of this for me. I've really not had much reason to contact customer service and the few times I have, they were great to deal with.

Rsmith956 wrote:



Green spots isn't necessarily mold, most likely water spots. If you can't scrape it off, it's just water spots. If the whole batch of cigars is covered in it, and it just looks nasty, then maybe return... but if it's just a spot or two here and there, then smoke away buddy.

What did you expect from bundles of RP?
ShanaC@CigarBid
11 years ago
[argh]

As you can see from the forum account and my posts, that I don't know what I am talking about, there is no such thing as a platinum status. If I keep talking about it, I might go on a time out because the nice ladies at customer service will start to get calls about the membership that doesn't exist. Hmm, do I want to go on a two day time out? hmmmmm .

namadio wrote:



[-x 😳 😳 😳

[whip] [whip] [whip]

tonygraz
11 years ago
Hammer time ?
Rsmith956
11 years ago

I see from your forum account that you don't have platinum status yet. I'm surprised at a few thousand dollars spent. You should call cust service 1-800-830-4590 to get your account upgraded when you get the moldy sticks taken care of.

namadio wrote:




They gave me the upgrade.. Did you get yours? [sarcasm]

Rsmith956
11 years ago

Green spots isn't necessarily mold, most likely water spots. If you can't scrape it off, it's just water spots. If the whole batch of cigars is covered in it, and it just looks nasty, then maybe return... but if it's just a spot or two here and there, then smoke away buddy.

What did you expect from bundles of RP?

bgz wrote:

Point taken

Sure looks like mold to me. I've seen water spots but they weren't green.


bgz
  • bgz
  • Herf-A-Holic
11 years ago

Point taken

Sure looks like mold to me. I've seen water spots but they weren't green.


Rsmith956 wrote:



http://www.cigarinspector.com/cigar-wrappers-a-z/faq 

I just smoked a kooban yesterday with about 3 or 4 green spots on it, smoked like a champ.

My guess is not mold.
namadio
11 years ago

Hammer time ?

tonygraz wrote:


:-"

Fresh new kicks and pants
You got it like that now you know you wanna dance

:-"
Rsmith956
11 years ago

http://www.cigarinspector.com/cigar-wrappers-a-z/faq

I just smoked a kooban yesterday with about 3 or 4 green spots on it, smoked like a champ.

My guess is not mold.

bgz wrote:



You could be right. There is one (the first one I opened) with greenish/blue spots. I'm thinking that one does have some mold on it. I can rub it off and it leaves a stain. The others do have some black blemishes but those don't bother me.

CBid was really good in responding and sending a return label. However, I may keep them. There is the one with green spots and another that is cracked. I'll try one tonight. So if you never hear from me again just know I went out for a good cause. :D

As far as Cbid customer support. TOP NOTCH!

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