what we were told and shown was the new rollers do not work on production cigars...all of the cigars rolled by the new people are inspected and then reopened again and again to keep practicing with...only the experienced roller were doing the production rolling...as stated before I was very impressed by the conditions there...
also, again this is what we were told, but what is sold to B & M Vs. what is sold to "Online" retailers is sometimes a slightly different cigar...kinda like the mattress factories, they make slight varations so each store selling can say these were made espically for them.
TANK